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  • 1

    TESTIMONIALS

    April 18, 2024

    “Allison was a great help!! Made everything so easy and smooth!!”

    Victoria G.
  • 2

    TESTIMONIALS

    April 16, 2024

    “I feel good about the entire experience. I have been with my current insurance provider for 30+ years (both home and auto) and was unsure about changing. However, after talking to your agency and comparing it with another Allstate agency, I believe I made the best choice for me. The representative answered all of my questions. My interaction with Allison confirmed my decision was the correct one.”

    Karen B.
  • 3

    TESTIMONIALS

    March 29, 2024

    “Allison is definitely an asset to your team! She was professional, knowledgable, kind, and just a pleasure to work with.”

    Deborah G.
  • 4

    TESTIMONIALS

    March 20, 2024

    “Stacy was very helpful throughout the process.”

    Nathan J.
  • 5

    TESTIMONIALS

    March 18, 2024

    “Very professional person and love the way he handled the call. He was able to help with all my questions.”

    Farhan B.
  • 6

    TESTIMONIALS

    March 15, 2024

    “Other companies have robot **** but these guys get the job done. Seriously! I’ve been with the Wallace team for 15 years and thankfully haven’t had to have a lot of contact with them. But with a possibility of a totaled car it was great to talk with a real person. Sam is the man! He walked me through the process. What terrific customer service. 10 stars for sure!”

    Paul D.
  • 7

    TESTIMONIALS

    February 16, 2024

    “Alison has been great to work with. Got me a good quote and has made the whole transition easy thus far.”

    Matthew C.
  • 8

    TESTIMONIALS

    February 7, 2024

    “Allison ONeal was excellent, perhaps the most professional, knowledgeable, friendly and helpful insurance agent I have ever dealt with in over 55 years. I have a mortgage and insurance company so I have dealt with a LOT of insurance companies and have been with Allstate before in the past. I will be referring Allison to any of my clients and customers who need help with homeowner's and auto insurance. Thanks Allison.”

    Lynda O.
  • 9

    TESTIMONIALS

    January 4, 2024

    “Prompt, courteous response! Thank you!”

    Dan B.
  • 10

    TESTIMONIALS

    January 4, 2024

    “Allison has been wonderful to work with. She was clear and explained everything.”

    John R.
  • 11

    TESTIMONIALS

    December 15, 2023

    “Tiffany is very quick and helpful.”

    Mary H.
  • 12

    TESTIMONIALS

    December 14, 2023

    “Easy change made. Friendly, helpful, & informative service.”

    Glenda M.
  • 13

    TESTIMONIALS

    December 14, 2023

    “There has never been a time when they didn't help. Friendly,helpful, and very knowledgeable. I think they're very professional”

    Kelly N.
  • 14

    TESTIMONIALS

    December 14, 2023

    “Kathy has been a pleasure to work with during our process of gathering quotes and comparing insurance. She has been quick when compiling quotes and/or making changes, detailed in explaining the quotes and/or coverage limits, and very communicative throughout the process.”

    Aaron B.
  • 15

    TESTIMONIALS

    December 8, 2023

    “Always a great job helping us out with any insurance needs or information. Really appreciate it!”

    Michael K.
  • 16

    TESTIMONIALS

    December 5, 2023

    “I really enjoyed Kathy Hamilton’s quick responses & trying to find me a good deal.”

    Lisa Z.
  • 17

    TESTIMONIALS

    December 5, 2023

    “I always have a good experience when I call the agency. Thanks Tiffany for answering my questions!!”

    Matthew L.
  • 18

    TESTIMONIALS

    December 5, 2023

    “Kathy Hamilton has gone well over the top in helping me to find an affordable policy for my purchase of a duplex for my brother and me.”

    Randy J.
  • 19

    TESTIMONIALS

    December 5, 2023

    “Tiffany is fantastic! She is always willing to help. She always knows the answers to my questions.”

    Karen S.
  • 20

    TESTIMONIALS

    November 28, 2023

    “As always, a warm and personal reception. I usually talk to Tiffany. She represents the Agency and Allstate to perfection.”

    Robert T.
  • 21

    TESTIMONIALS

    November 27, 2023

    “Tiffany is always so helpful and friendly. Thank you.”

    Troy S.
  • 22

    TESTIMONIALS

    November 27, 2023

    “Great communication. They are always helpful.”

    Timothy K.
  • 23

    TESTIMONIALS

    November 21, 2023

    “I have always felt confident when I speak with Tiffany that I am getting good advice and their very best price and honest recommendations.”

    Patricia C.
  • 24

    TESTIMONIALS

    November 17, 2023

    “I love it and feel very taken care of with whatever I need!”

    Lance P.
  • 25

    TESTIMONIALS

    November 17, 2023

    “I think Tiffany explained my coverages and assisted with my questions. I appreciated her patience.”

    Valerine C.
  • 26

    TESTIMONIALS

    November 7, 2023

    “Tiffany answered all my questions and was very knowledgeable. Great service.”

    Jean K.
  • 27

    TESTIMONIALS

    November 3, 2023

    “Thanks for the quick service!”

    Stephen A.
  • 28

    TESTIMONIALS

    November 3, 2023

    “As always, a quick response that was to the point and absolutely helpful and to the point. Thank you.”

    John G.
  • 29

    TESTIMONIALS

    November 3, 2023

    “Everything is great.”

    Benjamin T.
  • 30

    TESTIMONIALS

    November 2, 2023

    “I love allstate they are helpful understand your problem they will help you in best way they can I love allstate. Thank you for service.”

    Sherry H.
  • 31

    TESTIMONIALS

    October 30, 2023

    “Thanks!”

    Adolfo C.
  • 32

    TESTIMONIALS

    October 26, 2023

    “It's always good and consistent, I can count on them to get what I need done quickly and correctly!”

    Trent H.
  • 33

    TESTIMONIALS

    October 26, 2023

    “Took care of everything very quickly!”

    Rhonda P.
  • 34

    TESTIMONIALS

    October 16, 2023

    “Great service and very professional and courteous staff!”

    Hicham L.
  • 35

    TESTIMONIALS

    October 11, 2023

    “Tiffany is always a big help and is always there when you need answers to your questions. Knowing that she is there is how Allstate is keeping me as a customer for life.”

    Adam V.
  • 36

    TESTIMONIALS

    October 11, 2023

    “Tiffany was very helpful explaining my auto Policy however I am shocked at the increase in amount of money big change from a year ago. I did read the statement concerning the increases coming and want to thank Allstate for their support of elderly drivers who do not drive their cars very much.”

    Dian M.
  • 37

    TESTIMONIALS

    October 11, 2023

    “Ms. Devin was able to communicate the options/opportunities about your company's policies clearly and effectively to me; in a very friendly and professional way. i am glad to be one of your new customers.”

    James Y.
  • 38

    TESTIMONIALS

    October 9, 2023

    “Received good service thank you.”

    Thomas P.
  • 39

    TESTIMONIALS

    October 9, 2023

    “I truly appreciate the service that I received from the Wallace group…auto and home coverage completed in 30 minutes. I was welcomed and made comfortable, everything was explained throughly. An hour later after arriving home all my documents were in my email box. Highly recommend.”

    Melody C.
  • 40

    TESTIMONIALS

    October 9, 2023

    “Tiffany Low is professional and knowledgeable.”

    Sandy T.
  • 41

    TESTIMONIALS

    October 6, 2023

    “Both Tiffany and Kathy are very professional and knowledgeable and I really appreciate it very much! Dusty Wallace provides great customer service to their clients.”

    Donald E.
  • 42

    TESTIMONIALS

    October 6, 2023

    “Process to pay via charge card on the phone very easy and fast! Thanks!”

    Connie C.
  • 43

    TESTIMONIALS

    October 3, 2023

    “The best!”

    Eliyahu V.
  • 44

    TESTIMONIALS

    September 26, 2023

    “Yes, Tiffany earns at 10 for certain. Handled our needs very efficiently with a great deal of clarity. Could not ask for more.”

    Joseph C.
  • 45

    TESTIMONIALS

    September 26, 2023

    “Excellent and responsive service!”

    Tom O.
  • 46

    TESTIMONIALS

    September 22, 2023

    “Great interaction!”

    Mary S.
  • 47

    TESTIMONIALS

    September 18, 2023

    “It was great! Tiffany was a big help!”

    Rhonda P.
  • 48

    TESTIMONIALS

    September 14, 2023

    “Always exceptional service. Thank you!”

    Jayne M.
  • 49

    TESTIMONIALS

    September 14, 2023

    “Everything taken care on timely bases.”

    Russ C.
  • 50

    TESTIMONIALS

    September 13, 2023

    “I called because I had some concerns and spoke with Tiffany she was awesome and walked me through what I needed to know I appreciated her time so much.”

    Jimmie M.
  • 51

    TESTIMONIALS

    September 13, 2023

    “It was professional and informative as always.”

    Glenn W.
  • 52

    TESTIMONIALS

    September 13, 2023

    “Wonderful service! You guys made it so easy to file claim and answer all my questions. Thank you.”

    Hicham L.
  • 53

    TESTIMONIALS

    September 11, 2023

    “Tiffany always goes above and beyond to assist with anything we need.”

    Mary L.
  • 54

    TESTIMONIALS

    September 8, 2023

    “Great.”

    Paul D.
  • 55

    TESTIMONIALS

    September 7, 2023

    “Always helpful and kind.”

    Brian D.
  • 56

    TESTIMONIALS

    August 31, 2023

    “I have found the staff to be very customer focused and pleasant whenever I have called or requested info.”

    Michael S.
  • 57

    TESTIMONIALS

    August 31, 2023

    “Tiffany has gained my respect and appreciation for her professionalism and courteous, prompt service!”

    Bruce D.
  • 58

    TESTIMONIALS

    August 28, 2023

    “Very helpful in getting my needed information. Printed multiple pages of documents that I had requested.”

    John M.
  • 59

    TESTIMONIALS

    August 23, 2023

    “They take the time to call me and I feel as though I'm treated like a person not a number. As a senior citizen I'm happy with the price ,the coverage and the convenience. I would recommend Dusty Wallace and his team to anyone.”

    Kelly N.
  • 60

    TESTIMONIALS

    August 23, 2023

    “Great. Answered all my questions and very nice.”

    Bill T.
  • 61

    TESTIMONIALS

    August 23, 2023

    “You respond quickly. You take care of my issues the first time. I'd like to know more about reducing my cost by taking advantage of any new offerings.”

    Pete W.
  • 62

    TESTIMONIALS

    August 23, 2023

    “As always, very professional, and informative, and always willing to assist in any given situation.”

    Jasper E.
  • 63

    TESTIMONIALS

    August 23, 2023

    “I was taken care of.”

    Sam Y.
  • 64

    TESTIMONIALS

    August 23, 2023

    “Appreciate the quick, friendly service by the knowledgeable staff!”

    Sandra M.
  • 65

    TESTIMONIALS

    August 23, 2023

    “Very positive experience.”

    Richard D.
  • 66

    TESTIMONIALS

    August 23, 2023

    “Always friendly and helpful!”

    Donna A.
  • 67

    TESTIMONIALS

    August 23, 2023

    “Scott is wonderful and resolved my issue.”

    Yvonne U.
  • 68

    TESTIMONIALS

    August 23, 2023

    “Always a wonderful experience”

    Chris S.
  • 69

    TESTIMONIALS

    August 23, 2023

    “Scott was very helpful, kind, and proactive. I really appreciated that. Thank you so much.”

    Dario S.
  • 70

    TESTIMONIALS

    August 23, 2023

    “Top notch, as always!”

    Arvil B.
  • 71

    TESTIMONIALS

    August 23, 2023

    “Devin Prestridge was awesome and very responsive. Would definitely recommend her.”

    Camila P.
  • 72

    TESTIMONIALS

    August 23, 2023

    “As always, your team responded immediately to my request and provided me exactly what I needed when I needed it. Thanks again for your expert customer service. I would never consider going anywhere else for my insurance needs.”

    John G.
  • 73

    TESTIMONIALS

    August 23, 2023

    “Great”

    Fred V.
  • 74

    TESTIMONIALS

    August 23, 2023

    “Really satisfied. Great explanation in detail. Very professional.”

    Manuel B.
  • 75

    TESTIMONIALS

    August 23, 2023

    “Easy to get information and a answer my questions.”

    James H.
  • 76

    TESTIMONIALS

    July 17, 2023

    “Excellent service, warm and accommodating staff. I appreciate Kathy Hamilton and Scott Lawson for listening , offering the best home and auto coverage I need. I also admired these two individuals for their immediate response in solving my issue with AAA Insurance Company. Thank you!”

    Mary F.
  • 77

    TESTIMONIALS

    July 17, 2023

    “Great!”

    Linda H.
  • 78

    TESTIMONIALS

    July 17, 2023

    “Very good, efficient and positive!”

    Frank G.
  • 79

    TESTIMONIALS

    July 17, 2023

    “As always, Kathy was able to help me with a prompt and a rate I could work with. We have several policies with Allstate and Kathy is one of the reasons we do. I am not bashful to lay praise on someone when it is due. Thank you Kathy.”

    Juan M.
  • 80

    TESTIMONIALS

    July 17, 2023

    “The way Devin explained the type of coverages I would be receiving on my homeowners insurance was over the top and I'm extremely pleased with the whole process of switching over to Allstate.”

    Rodney K.
  • 81

    TESTIMONIALS

    July 7, 2023

    “Thank you Tiffany.”

    John C.
  • 82

    TESTIMONIALS

    July 5, 2023

    “Very helpful.”

    Samuel H.
  • 83

    TESTIMONIALS

    July 5, 2023

    “It was very good, Scott was very helpful and informative.”

    Joseph C.
  • 84

    TESTIMONIALS

    July 5, 2023

    “Always a great experience when dealing with this office. Knowledgeable and courteous staff.”

    Joey B.
  • 85

    TESTIMONIALS

    July 5, 2023

    “Service is always courteous and efficient.”

    Bruce D.
  • 86

    TESTIMONIALS

    June 26, 2023

    “It was great! I believe the ladies name was Tiffany, she was very friendly and immediately knew the answer to my question. Definitely an asset to the office.”

    Donna R.
  • 87

    TESTIMONIALS

    June 20, 2023

    “Very professional & helpful in understanding my needs & proposing suggestions!”

    Dennis M.
  • 88

    TESTIMONIALS

    June 20, 2023

    “Very helpful agent. Professional and knowledgeable.”

    Denver B.
  • 89

    TESTIMONIALS

    June 15, 2023

    “My experience with your agency is always a good one. All questions are answered thoroughly and in a way I can understand them. I will continue to do business with your agency.”

    DeWayne W.
  • 90

    TESTIMONIALS

    June 14, 2023

    “Thank you for being so prompt in answering my questions. I am glad we finally have all our insurance needs under Allstate.”

    Jean C.
  • 91

    TESTIMONIALS

    June 12, 2023

    “I've been with your agency for several years. After my husband passed in ****, I have relied on Tiffany Low to answer my questions and make sure I have the right plan for me.”

    John C.
  • 92

    TESTIMONIALS

    June 12, 2023

    “Tiffany gives good service and helps with the proper suggestions on my insurance needs”

    Gerald J.
  • 93

    TESTIMONIALS

    June 8, 2023

    “Dusty Wallace Allstate is the insurance agency to trust. I worked with Kathy to transfer policies over and the professionalism and knowledge surpassed everyone I have dealt with over the years. Highly recommend!!!”

    Thomas H.
  • 94

    TESTIMONIALS

    June 8, 2023

    “Scott is always SO helpful and patient with me!”

    Janice F.
  • 95

    TESTIMONIALS

    June 7, 2023

    “Easy setting up auto draft payments. Thanks”

    Steve M.
  • 96

    TESTIMONIALS

    June 1, 2023

    “Allstate Flower Mound Dusty Wallace insurance is the best!”

    Michael G.
  • 97

    TESTIMONIALS

    June 1, 2023

    “Dusty Wallace: Allstate Insurance is the best I had and have in TX. Tiffany is very knowledgeable, professional and ready to help and answer all questions. Highly recommend them if you looking for insurance.”

    Eliyahu V.
  • 98

    TESTIMONIALS

    June 1, 2023

    “Great job!”

    Erik K.
  • 99

    TESTIMONIALS

    June 1, 2023

    “Received good treatment. Some hitches with web use. Needs to be ironed out.”

    Terry S.
  • 100

    TESTIMONIALS

    June 1, 2023

    “Answered the phone quickly (didn't have to leave a message) and answered all of my questions! Got the info I needed quickly. Thanks!”

    Karen S.
  • 101

    TESTIMONIALS

    June 1, 2023

    “I feel very good about our experience with Allstate. You all offered the lowest price for insurance by far.”

    Amber P.
  • 102

    TESTIMONIALS

    June 1, 2023

    “Scott was great helping me make some changes to my policies. He was even able to save me some money each month, and he got me the documents that I needed.”

    Mary F.
  • 103

    TESTIMONIALS

    May 24, 2023

    “Professional. Kind. Accurate and reliable answers.”

    Brian D.
  • 104

    TESTIMONIALS

    May 24, 2023

    “Amazing”

    Eliyahu V.
  • 105

    TESTIMONIALS

    May 24, 2023

    “Always a good experience never have had any issues.”

    George M.
  • 106

    TESTIMONIALS

    May 22, 2023

    “Always friendly, and knowledgeable.”

    Gina S.
  • 107

    TESTIMONIALS

    May 10, 2023

    “Very pleased. Kathy was a pleasure to work with.”

    Bob F.
  • 108

    TESTIMONIALS

    May 10, 2023

    “Very satisfied.”

    Marc D.
  • 109

    TESTIMONIALS

    May 4, 2023

    “Very helpful thank you for your help”

    Thomas P.
  • 110

    TESTIMONIALS

    May 4, 2023

    “It's been an amazing experience. Easy transition to Allstate.”

    Clint J.
  • 111

    TESTIMONIALS

    May 4, 2023

    “Very good”

    Stephen R.
  • 112

    TESTIMONIALS

    May 4, 2023

    “Very good. Agent was able to answer all my questions.”

    Linda S.
  • 113

    TESTIMONIALS

    May 4, 2023

    “Everything was great! Kathy Hamilton was wonderful to work with!”

    Lucy W.
  • 114

    TESTIMONIALS

    April 28, 2023

    “What nice people to talk to. I asked questions and you answered them very quickly. Great service.”

    Bill T.
  • 115

    TESTIMONIALS

    April 19, 2023

    “Very helpful to me ALWAYS and very friendly! I appreciate this!”

    Michael G.
  • 116

    TESTIMONIALS

    April 19, 2023

    “Experience was great, the process was short and quick and excellent customer service.”

    Brett J.
  • 117

    TESTIMONIALS

    April 18, 2023

    “It was awesome & got all my questions answered. Would recommend others to look you all up.”

    Evert L.
  • 118

    TESTIMONIALS

    April 18, 2023

    “I went to save some money, and then Scott saved me even more.”

    Donald C.
  • 119

    TESTIMONIALS

    April 10, 2023

    “I am often assisted by "Tiffany" when I call with a question or need to make a change on my auto or home policy. She is always professional, friendly and knowledgeable. But most appreciated is how responsive she is to my requests. I just wish everyone I deal with in today's world was a "Tiffany". Would she consider conducting classes for society's other service providers (ha)? Jim Fair””

    James F.
  • 120

    TESTIMONIALS

    April 3, 2023

    “I called in to discuss the autopay on my account and Scott offered to look over my policies. He ended up finding savings in my auto policy that hadn’t been applied yet and was able to help find more savings due to my car being barely driven annually/low mileage. Very helpful given rates continue to rise all around. Thanks Scott!”

    Jill E.
  • 121

    TESTIMONIALS

    April 3, 2023

    “Your associates have always been there when I need answers. I couldn’t ask for anything more!”

    Floyd H.
  • 122

    TESTIMONIALS

    March 28, 2023

    “Very nice and helpful all of the time!”

    Michael G.
  • 123

    TESTIMONIALS

    March 28, 2023

    “I called about current insurance coverage and possible future coverage. My issue was promptly resolved and questions were answered thoroughly.”

    Deandria G.
  • 124

    TESTIMONIALS

    March 28, 2023

    “Very satisfied. I think the Gentleman’s name was Scott and he was fabulous. Tiffany is wonderful too.”

    Yvonne U.
  • 125

    TESTIMONIALS

    March 28, 2023

    “My agent Kathy Hamilton is very patient and thorough when she's going over the policies and helping me make the right selection for my particular needs. She's very knowledgeable in both auto and home policies and explains the details so I can compare "Apples to Apples" I highly recommend her as an agent.”

    Lynn D.
  • 126

    TESTIMONIALS

    March 27, 2023

    “Knowable and professional about questions and concerns.”

    Sandy T.
  • 127

    TESTIMONIALS

    March 27, 2023

    “Confident, knowledgable, and caring.”

    Michael F.
  • 128

    TESTIMONIALS

    March 27, 2023

    “Devin was awesome!”

    Sandy M.
  • 129

    TESTIMONIALS

    March 27, 2023

    “Great service and price.”

    MaryGail G.
  • 130

    TESTIMONIALS

    March 22, 2023

    “I had a great experience and the information that I received was very helpful to me.”

    Kenneth J.
  • 131

    TESTIMONIALS

    March 22, 2023

    “An excellent experience as always. The questions asked were answered at the time of the call and even more, the information was understood as provided!”

    Christopher R.
  • 132

    TESTIMONIALS

    March 22, 2023

    “I appreciated being treated like a valued customer by Scott Lawson. He was helpful and his assistance was just what we needed to feel like we have a personal relationship with Allstate! Thank you!”

    Elaine R.
  • 133

    TESTIMONIALS

    March 22, 2023

    “Allstate has always been a sound company to work with. The Dusty Wallace agency staff have been up front and always there to serve.”

    James S.
  • 134

    TESTIMONIALS

    March 15, 2023

    “Tiffany and the team were amazing for working with me. I lost my job and was on the ropes but I am happy knowing I had yall in my corner and that you helped relieve some of the stress I had. Just from the bottom of my heart I thank you all again.”

    Jason D.
  • 135

    TESTIMONIALS

    March 15, 2023

    “Devin Appears and demonstrated to know the issues and needs of he customer very well.”

    Oscar G.
  • 136

    TESTIMONIALS

    March 14, 2023

    “Great! I appreciated her checking with me about my renewal. It was very kind of her.”

    Daniel P.
  • 137

    TESTIMONIALS

    March 13, 2023

    “Great service”

    Ajay G.
  • 138

    TESTIMONIALS

    March 8, 2023

    “Very helpful.”

    Stuart C.
  • 139

    TESTIMONIALS

    March 3, 2023

    “Very good!”

    Barbara J.
  • 140

    TESTIMONIALS

    March 3, 2023

    “Devan was the perfect person to work with. She as kind, understanding, and very patient with me. She walked me through the insurance with me and explained everything. I appreciated her caring about my needs and when I need information in the future I will be sure to contact her. Tiffany has always been there for me. She knows what I need and makes sure I get the type of insurance needed. She alway returns my calls and that is important to me.”

    Shirley L.
  • 141

    TESTIMONIALS

    March 2, 2023

    “I felt I was listened to, and that she was trying to help.”

    Sam Y.
  • 142

    TESTIMONIALS

    March 2, 2023

    “The person I spoke with explained my insurance rate increase very thoroughly. I was prepared to shop my policy, but don't feel I need to at this time.”

    Valerine C.
  • 143

    TESTIMONIALS

    March 2, 2023

    “Devin Prestridge was efficient and knowledgeable about my insurance needs. She was timely and accurate in every detail.”

    Jim D.
  • 144

    TESTIMONIALS

    March 1, 2023

    “Devin is knowledgeable, considerate, and patient. I sincerely appreciate her help with switching my insurance from Arkansas to Texas - making the transition a smooth one.”

    Story S.
  • 145

    TESTIMONIALS

    March 1, 2023

    “Staff is friendly and very accommodating. Has answered all my questions!”

    James F.
  • 146

    TESTIMONIALS

    February 17, 2023

    “Jon Link was very helpful and answered any questions I had. He made the process of switching to Allstate smooth and easy. He gathered all my information, and he took care of the rest. It was a great experience, and I wish I had switched sooner. Thank you for the excellent service, Jon!”

    Jean K.
  • 147

    TESTIMONIALS

    February 16, 2023

    “Very helpful in helping my grandson reduce his automobile insurance with adding rental insurance.”

    Richard D.
  • 148

    TESTIMONIALS

    February 16, 2023

    “Great”

    Lawrence L.
  • 149

    TESTIMONIALS

    February 14, 2023

    “Tiffany kept her calendar date to call me back at a scheduled time to review my residence insurance. I was briefed on the limits and described items. I appreciated the overview so I could be best informed of new or possible additions to my policy should I choose. Allstate has provided me with excellent service and the outstanding people standing as representatives.”

    Darlene R.
  • 150

    TESTIMONIALS

    February 14, 2023

    “My request was handled quickly with professionalism from Kathy.”

    Melody C.
  • 151

    TESTIMONIALS

    February 14, 2023

    “Good”

    Jimmy H.
  • 152

    TESTIMONIALS

    January 30, 2023

    “Good so far. Your team was professional.  ”

    Joseph C.
  • 153

    TESTIMONIALS

    January 30, 2023

    “Outstanding; I will recommend your services to anyone that I know.”

    Narcis C.
  • 154

    TESTIMONIALS

    January 27, 2023

    “Tiffany called me back within 10 minutes after leaving a message. She took my payment right away and sent reciept. She was very kind and professional!!    ”

    Barry C.
  • 155

    TESTIMONIALS

    January 19, 2023

    “It was great and fast and is going to save us some money.”

    Dolores M.
  • 156

    TESTIMONIALS

    January 19, 2023

    “Super helpful staff, friendly and quick to respond.”

    David B.
  • 157

    TESTIMONIALS

    January 19, 2023

    “It was a pleasure discussing my policy with Tiffany! Her professional skills of clear concise communication, her kind professional demeanor, and resolving any concerns in a positive way, keeps me as an Allstate Customer. Thank you, Dusty Wallace, for hiring her as she is definitely an asset to your team!”

    D. Granata
  • 158

    TESTIMONIALS

    January 12, 2023

    “Tiffany was very helpful and pleasant in answering my questions.”

    Karen S.
  • 159

    TESTIMONIALS

    January 11, 2023

    “Got me copies of policies fast. ”

    Suzanne P.
  • 160

    TESTIMONIALS

    January 10, 2023

    “Great to be able to move our home ins back with Dusty Wallace.  ”

    Steve M.
  • 161

    TESTIMONIALS

    January 9, 2023

    “Kathy was wonderful to work with; attentive and knowledgeable, quick to respond.  ”

    Michael O.
  • 162

    TESTIMONIALS

    January 4, 2023

    “Tiffany Low was amazing. She explained everything in detail, was very patient with me, and was really pleasant to speak and converse with. She's a tremendous asset to your organization. Thanks again Tiffany!    ”

    Steven K.
  • 163

    TESTIMONIALS

    December 19, 2022

    “Tiffany is always kind and very helpful.”

    Kelly N.
  • 164

    TESTIMONIALS

    December 16, 2022

    “Tiffany is always professional and prompt with policy requests and changes. Excellent service.”

    Pradeep D.
  • 165

    TESTIMONIALS

    December 16, 2022

    “Devin is patient, confident and thorough. She is prompt in returning calls. Loved doing business with her.”

    Alice M.
  • 166

    TESTIMONIALS

    December 5, 2022

    “Always great”

    Karen C.
  • 167

    TESTIMONIALS

    November 18, 2022

    “Tiffany is and has always been so helpful. Thank you.”

    Sheila L.
  • 168

    TESTIMONIALS

    November 16, 2022

    “You guys are responsive.”

    Thomas C.
  • 169

    TESTIMONIALS

    November 15, 2022

    “Very satisfied with the level of professionalism and courtesy, as well as prompt service. Good value as well!”

    Bruce D.
  • 170

    TESTIMONIALS

    November 15, 2022

    “Tiffany helped me immediately!! It was reassuring to know that I have coverage on my new vehicle!!”

    Alicia C.
  • 171

    TESTIMONIALS

    November 15, 2022

    “Great!”

    Mohan P.
  • 172

    TESTIMONIALS

    November 15, 2022

    “Devin Prestridge was very helpful with transferring my insurance to Allstate.”

    Marjorie A.
  • 173

    TESTIMONIALS

    November 7, 2022

    “Tiffany was INSANELY quick to respond to help me fix my mistakes! I am so grateful she made the process quick and easy!!!”

    Emily D.
  • 174

    TESTIMONIALS

    November 7, 2022

    “Amazing experience with Tiffany at Allstate. She’s very responsive and I can’t thank her enough for her time and effort. You can really feel she’s dedicated to making sure that you are happy.”

    Suzanne H.
  • 175

    TESTIMONIALS

    October 25, 2022

    “Devin was very responsive and collaborative. She worked with us to evaluate different options and set up the coverage we needed. Thanks!”

    Nate C.
  • 176

    TESTIMONIALS

    October 24, 2022

    “Very good. Nice people. Very professional.”

    Debbie C.
  • 177

    TESTIMONIALS

    October 24, 2022

    “Good customer service.”

    Oleg C.
  • 178

    TESTIMONIALS

    October 24, 2022

    “Kathy is always so helpful, courteous and efficient, which is much appreciated!”

    Adele L.
  • 179

    TESTIMONIALS

    October 24, 2022

    “Tiffany was helpful and answered all my questions.”

    Patricia K.
  • 180

    TESTIMONIALS

    October 14, 2022

    “Kathy goes out of her way to help. This is the second time I have used Kathy and your agency. Will recommend you to all to the rest of my family. Thank you!”

    Juan M.
  • 181

    TESTIMONIALS

    October 11, 2022

    “Tiffany is always so helpful with all of my requests and questions. Wonderful customer service...especially given the poor customer service offered by so many right now.”

    Jennifer G.
  • 182

    TESTIMONIALS

    October 7, 2022

    “Kathy Hamilton is extremely knowledgeable about insurances and what plan would work best for me and my husband. Loved her in person connection with getting our new policy. She really made this transition easy for us.”

    Suzanne B.
  • 183

    TESTIMONIALS

    September 26, 2022

    “Tiffany was very helpful and quick to follow up with the document I needed.”

    Rhonda A.
  • 184

    TESTIMONIALS

    September 24, 2022

    “Excellent, all my questions have been answered clearly. When the first time Kathleen Hamilton called me and gave me their quotations on my two vehicles, she presented it simply and clearly.”

    Absalon P.
  • 185

    TESTIMONIALS

    September 23, 2022

    “Call was quick and request was handled easily.”

    Dena F.
  • 186

    TESTIMONIALS

    September 20, 2022

    “Tiffany is always helpful and professional in her responses.”

    Brian C.
  • 187

    TESTIMONIALS

    September 20, 2022

    “Tiffany is always so very helpful. Thanks Tiffany”

    Alan L.
  • 188

    TESTIMONIALS

    September 20, 2022

    “Tiffany found an additional savings on our auto policy. Well done!”

    Lawrence R.
  • 189

    TESTIMONIALS

    September 19, 2022

    “Tiffany always help sell whenever I call. She is great!”

    Billy B.
  • 190

    TESTIMONIALS

    September 16, 2022

    “I felt my inquiry was handled quickly and professionally by Kathy!”

    Elaine R.
  • 191

    TESTIMONIALS

    September 15, 2022

    “Kathy was very helpful and kind. Great customer service!”

    Rose D.
  • 192

    TESTIMONIALS

    September 14, 2022

    “Always nice, efficient, and courteous.”

    Steve S.
  • 193

    TESTIMONIALS

    September 13, 2022

    “Excellent customer service”

    Jasper E.
  • 194

    TESTIMONIALS

    September 12, 2022

    “I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”

    Crystal O.
  • 195

    TESTIMONIALS

    September 12, 2022

    Kathy is always so helpful and patient with her time.

    Mohan P.
  • 196

    TESTIMONIALS

    September 8, 2022

    “I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”

    Melody C.
  • 197

    TESTIMONIALS

    September 8, 2022

    “Positive”

    Brian C.
  • 198

    TESTIMONIALS

    September 8, 2022

    “Kathy Hamilton is super helpful and awesome to work with!”

    Jordan S.
  • 199

    TESTIMONIALS

    September 7, 2022

    “Very helpful”

    Alice A.
  • 200

    TESTIMONIALS

    September 6, 2022

    “Tiffany worked me through a **** that I knew nothing about. She called and kept me up on everything that was being done that could be. She Answered all my questions and if she did not know the answer, she found it for me by going all the way she could. Allstate is a great place for insurance because everyone I have talked to are friendly, professional, and caring”

    Shirley L.
  • 201

    TESTIMONIALS

    August 25, 2022

    Great

    David G.
  • 202

    TESTIMONIALS

    August 24, 2022

    Very fast and easy!!

    Kevin S.
  • 203

    TESTIMONIALS

    August 19, 2022

    “Sam and Kathy were both professional and helpful. I appreciated the helpful advice on my other than ordinary circumstances.”

    Troy S.
  • 204

    TESTIMONIALS

    August 18, 2022

    Tiffany solved my problem effectively and quickly. Thank you.

    Mario D.
  • 205

    TESTIMONIALS

    August 16, 2022

    Tiffany has been very helpful navigating our unique situation.

    John C.
  • 206

    TESTIMONIALS

    March 31, 2022

    “Very patient and helpful”

    Phillip J.
  • 207

    TESTIMONIALS

    March 25, 2022

    “Very professional and very helpful”

    Abel S.
  • 208

    TESTIMONIALS

    March 25, 2022

    “Tiffany answered my questions and was able to help us save some money.”

    Robin R.
  • 209

    TESTIMONIALS

    March 25, 2022

    “Immediate response from Tiffany”

    Brooks M.
  • 210

    TESTIMONIALS

    March 24, 2022

    “I had a terrible time getting a locksmith reimbursement through Allstate customer service/claims. I called Tiffany Low to help me and it was taken care of very quickly. The people at customer service were not helpful at all, but your agency was great.”

    Michael L.
  • 211

    TESTIMONIALS

    March 23, 2022

    “Always stellar!!”

    Shaleen S.
  • 212

    TESTIMONIALS

    March 23, 2022

    “Tiffany was very prompt, professional, friendly, and helpful. She is an asset to your insurance agency.”

    Jimmie J.
  • 213

    TESTIMONIALS

    March 22, 2022

    “Kathy Hamilton is an extremely knowledgeable and patient agent. ..she answered all of my questions promptly and made me feel extremely comfortable in my choices...I never felt pressured or rushed...I'm not tech-savvy and she never minds helping me navigate the website...Dusty Wallace Allstate is very lucky to have her and I know she will make you feel as special...”

    Lynn D.
  • 214

    TESTIMONIALS

    March 22, 2022

    “Very personable”

    Celine W.
  • 215

    TESTIMONIALS

    March 18, 2022

    “I called in to determine if the purchase (and replacement) of a car on my policy would have a significant impact on my premium. Tiffany took my request and gave me a quick answer. A simple request. A quick and friendly answer. So great.”

    Thomas C.
  • 216

    TESTIMONIALS

    March 18, 2022

    “Have appreciated the friendliness of the staff and outstanding service we have received for many years.”

    Sandra M.
  • 217

    TESTIMONIALS

    March 18, 2022

    “Tiffany made my experience easy, comfortable, quick, and effortless.”

    Anthony R.
  • 218

    TESTIMONIALS

    March 16, 2022

    “Kathy Hamilton is professional, knowledgeable and responds quickly. It’s a pleasure experience doing business with her.”

    Sandy T.
  • 219

    TESTIMONIALS

    March 7, 2022

    “Excellent”

    Michael O.
  • 220

    TESTIMONIALS

    February 28, 2022

    “Glad to do business with The Dusty Wallace Insurance Agency. Always prompt and very professional in addressing my concerns.”

    Oscar J.
  • 221

    TESTIMONIALS

    February 21, 2022

    “Dusty Wallace quoted my automobile and homeowner’s insurance offering me detailed quotes and options to fit my needs, exceeding other competitors that I contacted. Dusty and his agency offered excellent service, listened, and made the process very easy! They are always very personable and professional. I would highly recommend Dusty Wallace Insurance Agency to my friends and family. Many thanks to Dusty and his team.”

    Kim G.
  • 222

    TESTIMONIALS

    February 15, 2022

    “Excellent service as always!!! Tiffany is the best!!!”

    John C.
  • 223

    TESTIMONIALS

    February 11, 2022

    “Kathy Hamilton was quick to understand my requirement for General Liability coverage for my LLC. She researched and procured the policy in a couple of hours. Great job!”

    Pradeep D.
  • 224

    TESTIMONIALS

    February 11, 2022

    “Great!!!”

    Jason N.
  • 225

    TESTIMONIALS

    February 10, 2022

    “Greatness...”

    Thomas H.
  • 226

    TESTIMONIALS

    February 4, 2022

    “Kathy has preserved through two moves for us. She stuck with it. Very professional and thoughtful.”

    Lee F.
  • 227

    TESTIMONIALS

    February 4, 2022

    “Great job!”

    Larry W.
  • 228

    TESTIMONIALS

    February 1, 2022

    “Quick, efficient & professional. Very easy to work with.”

    Lisa M.
  • 229

    TESTIMONIALS

    January 26, 2022

    “Glad to get a human on the phone. Tiffany took care of my needs well.”

    Stanford S.
  • 230

    TESTIMONIALS

    January 19, 2022

    “Tiffany was very helpful, and everything went very smoothly. I have stayed with Allstate for many years, because of the excellent and friendly customer service. They also have very competitive prices.”

    Glenn W.
  • 231

    TESTIMONIALS

    January 19, 2022

    “My questions were answered.”

    Renee D.
  • 232

    TESTIMONIALS

    January 17, 2022

    “Great.”

    Jerald E.
  • 233

    TESTIMONIALS

    January 17, 2022

    “The responses to my inquiries are timely and they have been helpful on any claims that I have filed.”

    Brandon R.
  • 234

    TESTIMONIALS

    January 17, 2022

    “I’m very happy with your service.”

    Mirian R.
  • 235

    TESTIMONIALS

    January 17, 2022

    “An excellent source of help for an old man with limited tech response skills, but I got it done with her? Thank you so much for your patience. Have Mr. Wallace give you all kinds of raises and maybe a trip to St. Martin's... ”

    William W.
  • 236

    TESTIMONIALS

    January 13, 2022

    “Well explained.”

    Sandra M.
  • 237

    TESTIMONIALS

    January 13, 2022

    “Very helpful and knowledgeable! Thank you.”

    Gary T.
  • 238

    TESTIMONIALS

    January 7, 2022

    “It has always been a great experience!”

    Alyson H.
  • 239

    TESTIMONIALS

    January 7, 2022

    “Very friendly staff and attention to my needs.”

    David C.
  • 240

    TESTIMONIALS

    January 7, 2022

    “Stacy has been professional and knowledgeable throughout this whole process. She has been kind and helpful every step of the way. Thank you.”

    Melissa G.
  • 241

    TESTIMONIALS

    January 7, 2022

    “Kathy Hamilton is THE BEST!! I'd adopt her if I wasn't so old!!😂”

    Denise O.
  • 242

    TESTIMONIALS

    January 5, 2022

    “As a recent widow, I've had several questions regarding my insurance policies. I've always gotten quick responses to my questions. I do like to call and talk to a real person as opposed to a computer, so this office has always been there for me. I have my home and auto insurance with Dusty Wallace.”

    John C.
  • 243

    TESTIMONIALS

    January 3, 2022

    “Great help navigating the world of driving at 74!”

    William W.
  • 244

    TESTIMONIALS

    December 27, 2021

    “Good experience changing over to a milewise auto policy.”

    Jason M.
  • 245

    TESTIMONIALS

    December 21, 2021

    “You all are always immediately ready for answers, friendly…a joy to talk to!”

    Jill K.
  • 246

    TESTIMONIALS

    December 17, 2021

    “I've been with you for a few years now and I have recommended you to at least two other people who now have their policies with you. Recently I've had a lot of activity putting cars on and taking them off my account as well as adding special provisions and it has been very easy. Stacy has been helping me and she's been doing a wonderful job. She's answering all my questions even when I felt like I was dragging out the phone call. Terrific personality and customer service.”

    Steven B.
  • 247

    TESTIMONIALS

    December 16, 2021

    “Called Dusty Wallace to get my claims experience letter for the Auto policies I have with them. Stacey was very helpful in getting them to me in a timely fashion. Their help was highly appreciated”

    Anjan R.
  • 248

    TESTIMONIALS

    November 18, 2021

    “Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”

    Jan M.
  • 249

    TESTIMONIALS

    October 22, 2021

    “Thank you.”

    Esperanza R.
  • 250

    TESTIMONIALS

    October 13, 2021

    “Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”

    Abel S.
  • 251

    TESTIMONIALS

    October 13, 2021

    “I feel like I am treated like family and my accounts are managed in an excellent manner.”

    Siddharth C.
  • 252

    TESTIMONIALS

    August 30, 2021

    “Very Satisfied!”

    James S.
  • 253

    TESTIMONIALS

    August 30, 2021

    “Agent is new to the office so needed to research every question, but did so quickly and professionally.”

    Lawrence R.
  • 254

    TESTIMONIALS

    August 30, 2021

    “Great service, great people!”

    Rick P.
  • 255

    TESTIMONIALS

    March 9, 2021

    “Quick informative and professional”

    Philip G.
  • 256

    TESTIMONIALS

    March 9, 2021

    “Very Helpful! Would recommend it to Family and Friends.”

    Arnold Judkins
  • 257

    TESTIMONIALS

    March 9, 2021

    “Always friendly, knowledgeable staff and questions/needs addressed quickly!”

    Steve M.
  • 258

    TESTIMONIALS

    February 23, 2021

    “Excellent communication and quick responses. Everything you need in an agent!”

    Austin P.
  • 259

    TESTIMONIALS

    December 24, 2020

    “very pleasant experience.”

    Alan L.
  • 260

    TESTIMONIALS

    December 18, 2020

    “Pleasant experience always. Spoken with several people, each always competent and professional.”

    Amy K.
  • 261

    TESTIMONIALS

    December 18, 2020

    “Ellen is great, and very informative about your services. Nothing better than saving money.”

    Kevin S
  • 262

    TESTIMONIALS

    December 18, 2020

    “Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”

    David W.
  • 263

    TESTIMONIALS

    December 18, 2020

    “Thanks for always being very helpful!”

    Maan B.
  • 264

    TESTIMONIALS

    December 18, 2020

    “I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”

    Valerine Conerly
  • 265

    TESTIMONIALS

    December 18, 2020

    “5/5 service!!”

    Timothy C.
  • 266

    TESTIMONIALS

    November 3, 2020

    “The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”

    Ron D.
  • 267

    TESTIMONIALS

    October 20, 2020

    “Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”

    David W.
  • 268

    TESTIMONIALS

    October 20, 2020

    “Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”

    Dan D.
  • 269

    TESTIMONIALS

    October 20, 2020

    “Very helpful!”

    Erika A
  • 270

    TESTIMONIALS

    October 20, 2020

    “It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”

    Michael S.
  • 271

    TESTIMONIALS

    October 13, 2020

    “My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”

    Eileen S.
  • 272

    TESTIMONIALS

    October 7, 2020

    “Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”

    Robert T.
  • 273

    TESTIMONIALS

    September 29, 2020

    “Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”

    Thomas C.
  • 274

    TESTIMONIALS

    September 29, 2020

    “Tiffany is great. Very efficient and friendly!”

    Mary H.
  • 275

    TESTIMONIALS

    September 29, 2020

    “Thanks for all the help that was given to me for our insurance questions and needs.”

    Mary G.
  • 276

    TESTIMONIALS

    September 29, 2020

    “So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”

    Donna G.
  • 277

    TESTIMONIALS

    September 29, 2020

    “Always helpful”

    Cheryl H.
  • 278

    TESTIMONIALS

    September 17, 2020

    “Great, friendly support!”

    Brooks M.
  • 279

    TESTIMONIALS

    September 16, 2020

    “Very informative! Very much appreciate these services.”

    Hope H.
  • 280

    TESTIMONIALS

    September 16, 2020

    “I feel very good, every time I call, I get good and quick answers to everything. Thank you”

    Marion T.
  • 281

    TESTIMONIALS

    September 14, 2020

    “Ellen was very helpful!”

    Anna M.
  • 282

    TESTIMONIALS

    September 8, 2020

    “Your agency is always responsive, competitive, and great to deal with!”

    Christopher J.
  • 283

    TESTIMONIALS

    September 4, 2020

    “Ellen has been great and very responsive in this process!”

    Taneisha M.
  • 284

    TESTIMONIALS

    September 3, 2020

    “I was very happy with the attention and service I received.”

    Sheana C.
  • 285

    TESTIMONIALS

    August 26, 2020

    “They are always helpful and ready to up with our needs!”

    Armendia C.
  • 286

    TESTIMONIALS

    August 17, 2020

    “I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”

    Stephen L.
  • 287

    TESTIMONIALS

    August 14, 2020

    “The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”

    Oscar J.
  • 288

    TESTIMONIALS

    August 14, 2020

    “Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”

    Mark S.
  • 289

    TESTIMONIALS

    July 27, 2020

    “Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”

    Mary L.
  • 290

    TESTIMONIALS

    July 27, 2020

    “Very happy to have switched to Allstate. Thanks for all you do for your customers.”

    Esther N.
  • 291

    TESTIMONIALS

    July 27, 2020

    “I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”

    Elizabeth F.
  • 292

    TESTIMONIALS

    July 27, 2020

    “Very helpful!!”

    Minesh P.
  • 293

    TESTIMONIALS

    June 16, 2020

    “It was handled very efficiently. Email the next day confirmed payment!”

    Kathleen H.
  • 294

    TESTIMONIALS

    June 16, 2020

    “Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”

    Todd H.
  • 295

    TESTIMONIALS

    June 16, 2020

    “Our experience with Dusty Wallace Allstate Agency has always been good and fair!”

    David T.
  • 296

    TESTIMONIALS

    June 5, 2020

    “Absolutely great services!”

    Daniel O.
  • 297

    TESTIMONIALS

    May 7, 2020

    “Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”

    Coeta and Richard R.
  • 298

    TESTIMONIALS

    May 5, 2020

    “Excellent service again. Thank you very much!”

    John C.
  • 299

    TESTIMONIALS

    May 5, 2020

    “They were extremely helpful!”

    Andrea T.
  • 300

    TESTIMONIALS

    April 29, 2020

    “Everything I would have expected.”

    Teresa S.
  • 301

    TESTIMONIALS

    April 14, 2020

    “Their staff is so friendly and extremely helpful!”

    Karen S.
  • 302

    TESTIMONIALS

    April 14, 2020

    “My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”

    Donna G.
  • 303

    TESTIMONIALS

    April 14, 2020

    “Good follow up. Polite and professional.”

    Joe S.
  • 304

    TESTIMONIALS

    March 30, 2020

    “Always super helpful and patient. I love this agency.”

    Kirk R.
  • 305

    TESTIMONIALS

    March 30, 2020

    “Handle my insurance quickly!”

    Lori B.
  • 306

    TESTIMONIALS

    March 30, 2020

    “The staff I talked with were helpful getting my claim turned in for us which was so helpful!”

    Julia S.
  • 307

    TESTIMONIALS

    March 16, 2020

    “Allison was cheerful and knowledgeable, showing great patience in my confusion.”

    Brooks M.
  • 308

    TESTIMONIALS

    March 16, 2020

    “Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”

    Janice Jenkins
  • 309

    TESTIMONIALS

    March 16, 2020

    “Excellent! Always very efficient, courteous and helpful.”

    Denice K.
  • 310

    TESTIMONIALS

    March 16, 2020

    “Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”

    Ricardo H.
  • 311

    TESTIMONIALS

    March 16, 2020

    “Very easy and pain-free. Glad I did it.”

    Virginia King
  • 312

    TESTIMONIALS

    March 16, 2020

    “My experience is great.”

    Grace B.
  • 313

    TESTIMONIALS

    March 16, 2020

    “Great - good coverage at a good price. I like the Allstate site.”

    David W.
  • 314

    TESTIMONIALS

    February 24, 2020

    “No problems.”

    David G.
  • 315

    TESTIMONIALS

    February 24, 2020

    “Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”

    Michael G.
  • 316

    TESTIMONIALS

    February 21, 2020

    “Very good experience, my issue was handled professionally and efficiently.”

    Keith F.
  • 317

    TESTIMONIALS

    February 17, 2020

    “Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”

    Erik L.
  • 318

    TESTIMONIALS

    February 17, 2020

    “Awesome experience with Dusty Wallace Agency”

    James M.
  • 319

    TESTIMONIALS

    February 6, 2020

    “For the first time ever I really enjoyed talking insurance.”

    Grace T.
  • 320

    TESTIMONIALS

    February 5, 2020

    “Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”

    Jennifer W.
  • 321

    TESTIMONIALS

    February 5, 2020

    “Very satisfied!!!”

    Oleg C.
  • 322

    TESTIMONIALS

    February 5, 2020

    “Staff is knowledgeable and easy to talk with!”

    Robert S.
  • 323

    TESTIMONIALS

    January 29, 2020

    “Always help me out when I call for insurance needs would highly recommend this agency.”

    Thomas H
  • 324

    TESTIMONIALS

    January 29, 2020

    “Ellen was fatastic great personality attention to detail and very prompt”

    Kevin D.
  • 325

    TESTIMONIALS

    January 27, 2020

    “Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”

    Patricia W.
  • 326

    TESTIMONIALS

    January 23, 2020

    “John & Cathy were very helpful with as they assisted me with understanding my policy premium.”

    Erik L.
  • 327

    TESTIMONIALS

    January 21, 2020

    “So far it has been excellent.”

    Barbara G.
  • 328

    TESTIMONIALS

    January 21, 2020

    “Like I'm doing business with the right people”

    Scott H.
  • 329

    TESTIMONIALS

    January 16, 2020

    “Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”

    Freida K.
  • 330

    TESTIMONIALS

    January 16, 2020

    “Excellent service. Thank you. ”

    John C.
  • 331

    TESTIMONIALS

    January 8, 2020

    “Staff clarified questions I had o our new auto coverage.”

    Steve M.
  • 332

    TESTIMONIALS

    January 8, 2020

    “Always great customer service!”

    Giddel A.
  • 333

    TESTIMONIALS

    January 8, 2020

    “Your staff is what has truly set you apart from other insurance providers to me.”

    Michael C.
  • 334

    TESTIMONIALS

    January 8, 2020

    “Very helpful”

    Edward W.
  • 335

    TESTIMONIALS

    January 8, 2020

    “Always friendly and helpful. Professionals who take care of your questions promptly! ”

    Robert L.
  • 336

    TESTIMONIALS

    December 20, 2019

    “My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”

    Jill K.
  • 337

    TESTIMONIALS

    December 11, 2019

    “John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”

    John C.
  • 338

    TESTIMONIALS

    December 11, 2019

    “Great company to work with – very nice office staff.”

    Leo L.
  • 339

    TESTIMONIALS

    December 10, 2019

    “Just last weekend I recommended him to my nephew.”

    Jeannette M.
  • 340

    TESTIMONIALS

    December 2, 2019

    “Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”

    Roxanna C.
  • 341

    TESTIMONIALS

    December 2, 2019

    “Very helpful and efficient!! Thank you.”

    Kalpana I.
  • 342

    TESTIMONIALS

    November 25, 2019

    “Always a pleasure to call for any reason.”

    Rhonda F.
  • 343

    TESTIMONIALS

    November 21, 2019

    “Very good, as usual. Y'all are always helpful and nice to us.”

    Jackie C.
  • 344

    TESTIMONIALS

    November 21, 2019

    “We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”

    Kathy M.
  • 345

    TESTIMONIALS

    November 21, 2019

    “The people in the office have always been good to work with and quick to respond.”

    Michael O.
  • 346

    TESTIMONIALS

    November 11, 2019

    “The service was exceptional!!”

    Gregory B.
  • 347

    TESTIMONIALS

    November 11, 2019

    “Great crew, excellent service, keep up the great work!”

    Robert L.
  • 348

    TESTIMONIALS

    November 11, 2019

    “Very satisfied with the service and exceptional policy.”

    Alan M.
  • 349

    TESTIMONIALS

    November 11, 2019

    “Your team has always responded quickly with the information requested. We appreciate your efforts!”

    Bergeson D.
  • 350

    TESTIMONIALS

    November 7, 2019

    “I appreciated assistance with my homeowners' insurance.”

    Bill V.
  • 351

    TESTIMONIALS

    November 7, 2019

    “Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”

    Devin S.
  • 352

    TESTIMONIALS

    October 23, 2019

    “I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”

    Emily D.
  • 353

    TESTIMONIALS

    October 16, 2019

    “As always, professional and responsive. Thanks again for your assistance on our needs.”

    Gary U.
  • 354

    TESTIMONIALS

    October 14, 2019

    “Positive & professional”

    Mark T.
  • 355

    TESTIMONIALS

    October 10, 2019

    “Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”

    Deborah C.
  • 356

    TESTIMONIALS

    October 10, 2019

    “Good- handle everything in a timely manner.”

    Lori B.
  • 357

    TESTIMONIALS

    October 10, 2019

    “I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”

    Arlene W.
  • 358

    TESTIMONIALS

    October 10, 2019

    “At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”

    Nancy H.
  • 359

    TESTIMONIALS

    October 9, 2019

    “I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”

    Judy T.
  • 360

    TESTIMONIALS

    October 7, 2019

    “Very good. Ellen was very helpful and informative.”

    Patti S.
  • 361

    TESTIMONIALS

    October 3, 2019

    “Everyone seems very caring; giving the best deals possible.”

    Janice J.
  • 362

    TESTIMONIALS

    October 2, 2019

    “Great customer service thanks.”

    Hector L.
  • 363

    TESTIMONIALS

    October 1, 2019

    “Excellent, professional, on time and friendly service. Thank you!”

    Reggie M.
  • 364

    TESTIMONIALS

    October 1, 2019

    “Always helpful”

    Lisa L.
  • 365

    TESTIMONIALS

    September 26, 2019

    “Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”

    Charlene G.
  • 366

    TESTIMONIALS

    September 26, 2019

    “After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”

    Fanta M.
  • 367

    TESTIMONIALS

    September 16, 2019

    “I called the agency to ask questions, and they followed my questions and completed work I asked.”

    Woo Ho L.
  • 368

    TESTIMONIALS

    September 16, 2019

    “Very helpful.”

    Elsie B.
  • 369

    TESTIMONIALS

    September 16, 2019

    “Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”

    Fred A.
  • 370

    TESTIMONIALS

    September 5, 2019

    “Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”

    Pamela W.
  • 371

    TESTIMONIALS

    September 5, 2019

    “Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”

    Edward W.
  • 372

    TESTIMONIALS

    August 29, 2019

    “Good was very helpful.”

    Andrea T.
  • 373

    TESTIMONIALS

    August 27, 2019

    “Good was very helpful”

    Andrea Thomas
  • 374

    TESTIMONIALS

    August 27, 2019

    “Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”

    Cynthia P.
  • 375

    TESTIMONIALS

    August 26, 2019

    “Always great!”

    Meghan H.
  • 376

    TESTIMONIALS

    August 26, 2019

    “Very pleased.”

    Carol V.
  • 377

    TESTIMONIALS

    August 22, 2019

    “I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”

    Wilma Jean W.
  • 378

    TESTIMONIALS

    August 19, 2019

    “Great service, great staff, a pleasure to work with thanks.”

    Robert L.
  • 379

    TESTIMONIALS

    August 19, 2019

    “I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”

    Christolyn T.
  • 380

    TESTIMONIALS

    August 13, 2019

    “Very good impression.”

    Antonio B.
  • 381

    TESTIMONIALS

    August 13, 2019

    “Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”

    Jason N.
  • 382

    TESTIMONIALS

    August 13, 2019

    “John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”

    Rich M.
  • 383

    TESTIMONIALS

    August 8, 2019

    “I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”

    Jane S.
  • 384

    TESTIMONIALS

    August 7, 2019

    “Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”

    Kathye G.
  • 385

    TESTIMONIALS

    August 7, 2019

    “Amount of payment is reasonable.”

    Dong C.
  • 386

    TESTIMONIALS

    August 5, 2019

    “Very good.”

    Julia S.
  • 387

    TESTIMONIALS

    August 1, 2019

    “friendly, timely, thorough, professional.”

    Maxie S.
  • 388

    TESTIMONIALS

    August 1, 2019

    “I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”

    Thomas C.
  • 389

    TESTIMONIALS

    August 1, 2019

    “Awesome, always very responsive!”

    Andy V.
  • 390

    TESTIMONIALS

    July 31, 2019

    “Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”

    Lindsay S.
  • 391

    TESTIMONIALS

    July 31, 2019

    “Excellent customer service!”

    Laurie H.
  • 392

    TESTIMONIALS

    July 31, 2019

    “The staff was efficient and helpful.”

    Jennifer J.
  • 393

    TESTIMONIALS

    July 31, 2019

    “Very good and not pushy.”

    David W.
  • 394

    TESTIMONIALS

    July 24, 2019

    “Very nice and professional!”

    Hua D.
  • 395

    TESTIMONIALS

    July 24, 2019

    “Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”

    Barbara G.
  • 396

    TESTIMONIALS

    July 23, 2019

    “I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”

    Barbara G.
  • 397

    TESTIMONIALS

    July 17, 2019

    “Very professional”

    Juan O.
  • 398

    TESTIMONIALS

    July 17, 2019

    “It was a great to work with Allison. She was extremely helpful throughout the process.”

    Anu R.
  • 399

    TESTIMONIALS

    July 16, 2019

    “Very professional, very friendly. I would recommend Taylor to anyone who asks”

    Christian G.
  • 400

    TESTIMONIALS

    July 12, 2019

    “Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”

    Steven K.
  • 401

    TESTIMONIALS

    July 11, 2019

    “Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”

    Thomas S.
  • 402

    TESTIMONIALS

    July 11, 2019

    “Barbie was very helpful and a pleasure to work with.”

    Eric S.
  • 403

    TESTIMONIALS

    July 8, 2019

    “Wonderful people who do what they can to make your claim experience as stress-free as possible”

    Michael Cox
  • 404

    TESTIMONIALS

    July 8, 2019

    “Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”

    Heike C.
  • 405

    TESTIMONIALS

    July 2, 2019

    “Great customer relations and wonderful customer satisfaction”

    Robert J.
  • 406

    TESTIMONIALS

    July 2, 2019

    “I’m thankful for great service you provide. Great service experience”

    Maker A.
  • 407

    TESTIMONIALS

    July 2, 2019

    “It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”

    Bobby H.
  • 408

    TESTIMONIALS

    July 2, 2019

    “Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”

    Paul B.
  • 409

    TESTIMONIALS

    July 2, 2019

    “Always great talking with the folks in this office!”

    Jeff D.
  • 410

    TESTIMONIALS

    July 2, 2019

    “Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”

    Robert L.
  • 411

    TESTIMONIALS

    June 25, 2019

    “Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”

    Bobby H.
  • 412

    TESTIMONIALS

    June 25, 2019

    “ Great knowledgable people fabulous attitude! ”

    Russell R.
  • 413

    TESTIMONIALS

    June 25, 2019

    “ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”

    Thomas D.
  • 414

    TESTIMONIALS

    June 25, 2019

    “ I have been very pleased with Dusty Wallace. Thanks for all you do. ”

    Jeanette M.
  • 415

    TESTIMONIALS

    June 25, 2019

    “Great all questions always answered.”

    Wilma H.
  • 416

    TESTIMONIALS

    June 25, 2019

    “Good.”

    Sandra I.
  • 417

    TESTIMONIALS

    June 25, 2019

    “Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”

    Alex S.
  • 418

    TESTIMONIALS

    June 18, 2019

    “This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”

    David S.
  • 419

    TESTIMONIALS

    June 14, 2019

    “Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”

    Vamsikrishna G.
  • 420

    TESTIMONIALS

    June 13, 2019

    “I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”

    Lenise H.
  • 421

    TESTIMONIALS

    June 13, 2019

    “Sydney was extremely helpful.”

    Hector E.
  • 422

    TESTIMONIALS

    June 12, 2019

    “Friendly and helpful”

    Ranee V.
  • 423

    TESTIMONIALS

    June 12, 2019

    “Excellent experience from start to finish. Very friendly and welcoming.”

    Timothy D.
  • 424

    TESTIMONIALS

    June 10, 2019

    “Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”

    Jim F.
  • 425

    TESTIMONIALS

    June 10, 2019

    “I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”

    Larry R.
  • 426

    TESTIMONIALS

    June 10, 2019

    “Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”

    Kacie L.
  • 427

    TESTIMONIALS

    June 3, 2019

    “The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”

    Roland M.
  • 428

    TESTIMONIALS

    May 30, 2019

    “Quick, very helpful”

    Kathleen N.
  • 429

    TESTIMONIALS

    May 30, 2019

    “Very attentive agency. Thanks for the good service”

    Paul C.
  • 430

    TESTIMONIALS

    May 30, 2019

    “Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”

    Dennis P.
  • 431

    TESTIMONIALS

    May 30, 2019

    “Always very friendly and helpful.”

    Victoria P.
  • 432

    TESTIMONIALS

    May 15, 2019

    “Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

    Pete W.
  • 433

    TESTIMONIALS

    May 15, 2019

    “Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so much????????You ladies Rock!!!!”

    Gracie G.
  • 434

    TESTIMONIALS

    May 14, 2019

    “Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”

    Jaime O.
  • 435

    TESTIMONIALS

    May 14, 2019

    “Ellen was very helpful and has made changing insurance company's easy and painless.”

    Amber S.
  • 436

    TESTIMONIALS

    May 14, 2019

    “We are happy with the service and will recommend to friends and family.”

    Antonio J.
  • 437

    TESTIMONIALS

    May 14, 2019

    “Ellen provided excellent information and service start to finish!”

    Mark I.
  • 438

    TESTIMONIALS

    May 14, 2019

    “Good service”

    Brian H.
  • 439

    TESTIMONIALS

    May 14, 2019

    “Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

    Pete W.
  • 440

    TESTIMONIALS

    May 14, 2019

    “Getting Better. Allstate is expensive and you would expect the best from them”

    Steven N.
  • 441

    TESTIMONIALS

    May 14, 2019

    “I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”

    Paul M.
  • 442

    TESTIMONIALS

    May 14, 2019

    “Very professional & knowledge”

    Dennis M.
  • 443

    TESTIMONIALS

    May 14, 2019

    “I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”

    Benny S.
  • 444

    TESTIMONIALS

    May 14, 2019

    “No complaints”

    Krishnan R.
  • 445

    TESTIMONIALS

    May 14, 2019

    “Very comfortable, easy. No stress”

    Margaret L.
  • 446

    TESTIMONIALS

    May 14, 2019

    “Very well”

    Yetta C.
  • 447

    TESTIMONIALS

    May 14, 2019

    “It's always great”

    Andrea R.
  • 448

    TESTIMONIALS

    May 14, 2019

    “Great”

    Alberto T.
  • 449

    TESTIMONIALS

    May 14, 2019

    “I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”

    Andreanna T.
  • 450

    TESTIMONIALS

    May 14, 2019

    “No claims, so limited contact, but the people in your office are great”

    Christine R.
  • 451

    TESTIMONIALS

    May 14, 2019

    “No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”

    Eva R.
  • 452

    TESTIMONIALS

    May 14, 2019

    “Great”

    Norris A.
  • 453

    TESTIMONIALS

    May 14, 2019

    “I usually don’t volunteer but if asked I would recommend contacting you”

    Hugh B.
  • 454

    TESTIMONIALS

    May 14, 2019

    “Dusty has been good about handling my Home and Auto insurance”

    James H.
  • 455

    TESTIMONIALS

    May 14, 2019

    “The staff were very helpful , knowledgeable and kind”

    Freida K.
  • 456

    TESTIMONIALS

    May 14, 2019

    “The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”

    Ray W.
  • 457

    TESTIMONIALS

    May 14, 2019

    “Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”

    Richard S.
  • 458

    TESTIMONIALS

    May 3, 2019

    “These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”

    DAVID D.
  • 459

    TESTIMONIALS

    May 3, 2019

    “Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”

    WILLAM
  • 460

    TESTIMONIALS

    May 3, 2019

    “I appreciate the experience and service provided from having a continuing relationship with your agency. ”

    LARRY P.
  • 461

    TESTIMONIALS

    May 3, 2019

    “Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”

    KEVIN O.
  • 462

    TESTIMONIALS

    May 3, 2019

    “In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”

    FERNANDO F.
  • 463

    TESTIMONIALS

    May 3, 2019

    “Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”

    JACKIE C.
  • 464

    TESTIMONIALS

    May 3, 2019

    “Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”

    SOUHEIL S.
  • 465

    TESTIMONIALS

    May 3, 2019

    “I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”

    RHONDA W.
  • 466

    TESTIMONIALS

    May 3, 2019

    “Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”

    KAREN M.
  • 467

    TESTIMONIALS

    May 3, 2019

    “I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”

    RUTH W.
  • 468

    TESTIMONIALS

    May 3, 2019

    “Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”

    NORMA H.
  • 469

    TESTIMONIALS

    May 3, 2019

    “I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”

    FARZAD L.
  • 470

    TESTIMONIALS

    May 3, 2019

    “Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”

    PATTI G.
  • 471

    TESTIMONIALS

    May 3, 2019

    “I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”

    COETA R.
  • 472

    TESTIMONIALS

    May 3, 2019

    “Very polite ,professional and personal is always helpful. Thanks for the great service . ”

    RICARDO O.
  • 473

    TESTIMONIALS

    May 3, 2019

    “Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”

    ROSEMARY S.
  • 474

    TESTIMONIALS

    May 3, 2019

    “It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”

    BEVERLY M.
  • 475

    TESTIMONIALS

    May 3, 2019

    “So Far So Good! Always in the market for better rates. ”

    DAVID S.
  • 476

    TESTIMONIALS

    May 3, 2019

    “Excellent ”

    CHARLES W.
  • 477

    TESTIMONIALS

    May 3, 2019

    “She did a great job help me to get insurance. Seems about to move. She did it really easy ”

    JOSE G.
  • 478

    TESTIMONIALS

    May 3, 2019

    “Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”

    MANSEL A.
  • 479

    TESTIMONIALS

    May 3, 2019

    “It is a pleasant experience ”

    CHANDRA G.
  • 480

    TESTIMONIALS

    May 3, 2019

    “Excellent support and responsiveness. I’m very pleased. ”

    MARIO D.
  • 481

    TESTIMONIALS

    May 3, 2019

    “The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”

    RAY W.
  • 482

    TESTIMONIALS

    May 3, 2019

    “The staff were very helpful, knowledgeable and kind . ”

    FREIDA K.
  • 483

    TESTIMONIALS

    May 3, 2019

    “I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”

    GLEN L.
  • 484

    TESTIMONIALS

    May 3, 2019

    “Happy with the service ”

    PAUL P.
  • 485

    TESTIMONIALS

    May 3, 2019

    “It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”

    ANJAN R.
  • 486

    TESTIMONIALS

    May 3, 2019

    “Overall good. Easy to use tools. Good level of communication and support ”

    ROBERT Q.
  • 487

    TESTIMONIALS

    May 3, 2019

    “Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”

    JAMIE O.
  • 488

    TESTIMONIALS

    May 3, 2019

    “I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”

    PAIGE M.
  • 489

    TESTIMONIALS

    May 3, 2019

    “Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”

    MIKAYLA F.
  • 490

    TESTIMONIALS

    May 3, 2019

    “Very pleasant and personable. Could not be any easier for me. ”

    RICHARD G.
  • 491

    TESTIMONIALS

    May 3, 2019

    “My experience has been great. ”

    ELIZABETH C.
  • 492

    TESTIMONIALS

    May 3, 2019

    “Awsome ”

    PRGGY O.
  • 493

    TESTIMONIALS

    May 3, 2019

    “I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”

    LILLIE B.
  • 494

    TESTIMONIALS

    May 3, 2019

    “It was great and helpful ”

    ANGELA H.
  • 495

    TESTIMONIALS

    May 3, 2019

    “We are very happy with the serves that we get from you, Thank you. ”

    JAMES S.
  • 496

    TESTIMONIALS

    May 3, 2019

    “Was a very great and easy process of transition from old to this new insurance company. I hope you guys keep this up! ”

    NAVEED I.
  • 497

    TESTIMONIALS

    May 3, 2019

    “Very friendly and quick to help me ”

    KATHEY B.
  • 498

    TESTIMONIALS

    May 3, 2019

    “Great service ”

    MARTIN R.
  • 499

    TESTIMONIALS

    July 30, 2018

    “Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

    TED B.
  • 500

    TESTIMONIALS

    July 30, 2018

    “Mr. Dusty Wallace, you all have been great! I'm happy being a client at your agency.”

    SALLIE K.
  • 501

    TESTIMONIALS

    July 30, 2018

    “Dusty and his team have been there for me any time I have needed them, whether it be generating a claim or just asking questions. Great service from an agent who really cares!”

    ROCKY V.
  • 502

    TESTIMONIALS

    July 30, 2018

    “I felt great. like I was talking to someone who knew me, who knew my needs and was ready to provide me with what I needed.”

    TOM C.
  • 503

    TESTIMONIALS

    July 30, 2018

    “Great service at a great price!”

    PETER S.
  • 504

    TESTIMONIALS

    July 30, 2018

    “Staff were friendly and helpful and prompt at following up with us. Got us the best rates we could find.”

    CHRIS C.
  • 505

    TESTIMONIALS

    July 30, 2018

    “I would highly recommend the agency to other people!”

    LARRY P.
  • 506

    TESTIMONIALS

    July 30, 2018

    “Very good, friendly helpful prompt service with very competitive prices”

    DIANNA D.
  • 507

    TESTIMONIALS

    July 30, 2018

    “Pricing is fantastic and the service to date has been even better!”

    CHAD S.
  • 508

    TESTIMONIALS

    July 30, 2018

    “Wonderful staff, pleasant atmosphere. Excellent resource for recommending contractors to address issues around the house that need attention. Thank you!!!”

    MIKE A.
  • 509

    TESTIMONIALS

    July 30, 2018

    “Wonderful. ..so easy and got it right!”

    SUMMER F.
  • 510

    TESTIMONIALS

    July 30, 2018

    “Agents are cordial, responsive, and knowledgeable.”

    WILLIAM G.
  • 511

    TESTIMONIALS

    July 30, 2018

    “Allison was great and helped me with all my needs!! She helped me every step of the way. I did turn on referrals and was to receive a gift card but haven't yet.”

    CHRISTINE M.
  • 512

    TESTIMONIALS

    July 30, 2018

    “I found them attentive and prompt to handle my questions, concerns, or changes to my insurance.”

    LAUREN P.
  • 513

    TESTIMONIALS

    July 30, 2018

    “I have already recommended a friend who is now a client of your agency. That in and of itself demonstrates my satisfaction with your agency.”

    FAIVEL P.
  • 514

    TESTIMONIALS

    July 30, 2018

    “Very professional and friendly staff. They are quick to assist when you have questions. Convenient location and office hours.”

    DAVID W.
  • 515

    TESTIMONIALS

    July 30, 2018

    “Always helpful, knowledgeable and honest”

    DONNA L.
  • 516

    TESTIMONIALS

    July 30, 2018

    “Have never had a problem with getting the things I needed..always top notch..job well done to all of your crew…thanks for the hard work..”

    THOMAS H.
  • 517

    TESTIMONIALS

    July 30, 2018

    “Dusty Wallace Insurance Agency has been breath of fresh air. I was with Nationwide for nearly 15 years and never really had much to compare them to till now. Your customer service is far superior than theirs both with your office and a company. Will definitely recommend you guys when the chance comes along.”

    JAMES C.
  • 518

    TESTIMONIALS

    July 30, 2018

    “You're always responsive, and I know I can trust you.”

    ELAINE S.
  • 519

    TESTIMONIALS

    July 30, 2018

    “You are always there and ready to help.”

    BETTY S.
  • 520

    TESTIMONIALS

    July 30, 2018

    “Efficient, friendly staff! Handles all request promptly and accurately!”

    WILLIAM G.
  • 521

    TESTIMONIALS

    July 30, 2018

    “I enjoy doing business with Dusty as they are very polite and very efficient.”

    JANE S.
  • 522

    TESTIMONIALS

    February 9, 2018

    “I worked with Peyton Oxford and made me feel extremely comfortable and confident about my problem (that was the other drivers fault). I was guided through the whole thing and she was there for me every step! Thank you so much for everything! :)”

    ASHLEY B.
  • 523

    TESTIMONIALS

    February 9, 2018

    “Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

    TED B.
  • 524

    TESTIMONIALS

    February 9, 2018

    “I have had nothing but the best experience possible. I am SO happy that I changed and I have already told friends and family about my experience. Thank you! :)”

    BRYAN S.
  • 525

    TESTIMONIALS

    February 9, 2018

    “The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.”

    CHRISTOPHER R.
  • 526

    TESTIMONIALS

    February 9, 2018

    “Though I moved to Missouri a few years ago, I needed some help with proof of insurance from 2008, when I was still in Texas. Your office went out of their way to help me find the documentation we needed, your representative was professional, sympathetic to our situation, and very helpful! As always, excellent service from your agency.”

    LINDA R.
  • 526

We Rise above
the competition

see how we can help
keep your familY Protected


Sunrise over Rock State Park, TX

about
us

Come, meet our agents. See who's got the great state of Texas covered.

See What Our Clients
Had to Say About Us!

  • 1

    Victoria G.


    April 18, 2024

    “Allison was a great help!! Made everything so easy and smooth!!”

  • 2

    Karen B.


    April 16, 2024

    “I feel good about the entire experience. I have been with my current insurance provider for 30+ years (both home and auto) and was unsure about changing. However, after talking to your agency and comparing it with another Allstate agency, I believe I made the best choice for me. The representative answered all of my questions. My interaction with Allison confirmed my decision was the correct one.”

  • 3

    Deborah G.


    March 29, 2024

    “Allison is definitely an asset to your team! She was professional, knowledgable, kind, and just a pleasure to work with.”

  • 4

    Nathan J.


    March 20, 2024

    “Stacy was very helpful throughout the process.”

  • 5

    Farhan B.


    March 18, 2024

    “Very professional person and love the way he handled the call. He was able to help with all my questions.”

  • 6

    Paul D.


    March 15, 2024

    “Other companies have robot **** but these guys get the job done. Seriously! I’ve been with the Wallace team for 15 years and thankfully haven’t had to have a lot of contact with them. But with a possibility of a totaled car it was great to talk with a real person. Sam is the man! He walked me through the process. What terrific customer service. 10 stars for sure!”

  • 7

    Matthew C.


    February 16, 2024

    “Alison has been great to work with. Got me a good quote and has made the whole transition easy thus far.”

  • 8

    Lynda O.


    February 7, 2024

    “Allison ONeal was excellent, perhaps the most professional, knowledgeable, friendly and helpful insurance agent I have ever dealt with in over 55 years. I have a mortgage and insurance company so I have dealt with a LOT of insurance companies and have been with Allstate before in the past. I will be referring Allison to any of my clients and customers who need help with homeowner's and auto insurance. Thanks Allison.”

  • 9

    Dan B.


    January 4, 2024

    “Prompt, courteous response! Thank you!”

  • 10

    John R.


    January 4, 2024

    “Allison has been wonderful to work with. She was clear and explained everything.”

  • 11

    Mary H.


    December 15, 2023

    “Tiffany is very quick and helpful.”

  • 12

    Glenda M.


    December 14, 2023

    “Easy change made. Friendly, helpful, & informative service.”

  • 13

    Kelly N.


    December 14, 2023

    “There has never been a time when they didn't help. Friendly,helpful, and very knowledgeable. I think they're very professional”

  • 14

    Aaron B.


    December 14, 2023

    “Kathy has been a pleasure to work with during our process of gathering quotes and comparing insurance. She has been quick when compiling quotes and/or making changes, detailed in explaining the quotes and/or coverage limits, and very communicative throughout the process.”

  • 15

    Michael K.


    December 8, 2023

    “Always a great job helping us out with any insurance needs or information. Really appreciate it!”

  • 16

    Lisa Z.


    December 5, 2023

    “I really enjoyed Kathy Hamilton’s quick responses & trying to find me a good deal.”

  • 17

    Matthew L.


    December 5, 2023

    “I always have a good experience when I call the agency. Thanks Tiffany for answering my questions!!”

  • 18

    Randy J.


    December 5, 2023

    “Kathy Hamilton has gone well over the top in helping me to find an affordable policy for my purchase of a duplex for my brother and me.”

  • 19

    Karen S.


    December 5, 2023

    “Tiffany is fantastic! She is always willing to help. She always knows the answers to my questions.”

  • 20

    Robert T.


    November 28, 2023

    “As always, a warm and personal reception. I usually talk to Tiffany. She represents the Agency and Allstate to perfection.”

  • 21

    Troy S.


    November 27, 2023

    “Tiffany is always so helpful and friendly. Thank you.”

  • 22

    Timothy K.


    November 27, 2023

    “Great communication. They are always helpful.”

  • 23

    Patricia C.


    November 21, 2023

    “I have always felt confident when I speak with Tiffany that I am getting good advice and their very best price and honest recommendations.”

  • 24

    Lance P.


    November 17, 2023

    “I love it and feel very taken care of with whatever I need!”

  • 25

    Valerine C.


    November 17, 2023

    “I think Tiffany explained my coverages and assisted with my questions. I appreciated her patience.”

  • 26

    Jean K.


    November 7, 2023

    “Tiffany answered all my questions and was very knowledgeable. Great service.”

  • 27

    Stephen A.


    November 3, 2023

    “Thanks for the quick service!”

  • 28

    John G.


    November 3, 2023

    “As always, a quick response that was to the point and absolutely helpful and to the point. Thank you.”

  • 29

    Benjamin T.


    November 3, 2023

    “Everything is great.”

  • 30

    Sherry H.


    November 2, 2023

    “I love allstate they are helpful understand your problem they will help you in best way they can I love allstate. Thank you for service.”

  • 31

    Adolfo C.


    October 30, 2023

    “Thanks!”

  • 32

    Trent H.


    October 26, 2023

    “It's always good and consistent, I can count on them to get what I need done quickly and correctly!”

  • 33

    Rhonda P.


    October 26, 2023

    “Took care of everything very quickly!”

  • 34

    Hicham L.


    October 16, 2023

    “Great service and very professional and courteous staff!”

  • 35

    Adam V.


    October 11, 2023

    “Tiffany is always a big help and is always there when you need answers to your questions. Knowing that she is there is how Allstate is keeping me as a customer for life.”

  • 36

    Dian M.


    October 11, 2023

    “Tiffany was very helpful explaining my auto Policy however I am shocked at the increase in amount of money big change from a year ago. I did read the statement concerning the increases coming and want to thank Allstate for their support of elderly drivers who do not drive their cars very much.”

  • 37

    James Y.


    October 11, 2023

    “Ms. Devin was able to communicate the options/opportunities about your company's policies clearly and effectively to me; in a very friendly and professional way. i am glad to be one of your new customers.”

  • 38

    Thomas P.


    October 9, 2023

    “Received good service thank you.”

  • 39

    Melody C.


    October 9, 2023

    “I truly appreciate the service that I received from the Wallace group…auto and home coverage completed in 30 minutes. I was welcomed and made comfortable, everything was explained throughly. An hour later after arriving home all my documents were in my email box. Highly recommend.”

  • 40

    Sandy T.


    October 9, 2023

    “Tiffany Low is professional and knowledgeable.”

  • 41

    Donald E.


    October 6, 2023

    “Both Tiffany and Kathy are very professional and knowledgeable and I really appreciate it very much! Dusty Wallace provides great customer service to their clients.”

  • 42

    Connie C.


    October 6, 2023

    “Process to pay via charge card on the phone very easy and fast! Thanks!”

  • 43

    Eliyahu V.


    October 3, 2023

    “The best!”

  • 44

    Joseph C.


    September 26, 2023

    “Yes, Tiffany earns at 10 for certain. Handled our needs very efficiently with a great deal of clarity. Could not ask for more.”

  • 45

    Tom O.


    September 26, 2023

    “Excellent and responsive service!”

  • 46

    Mary S.


    September 22, 2023

    “Great interaction!”

  • 47

    Rhonda P.


    September 18, 2023

    “It was great! Tiffany was a big help!”

  • 48

    Jayne M.


    September 14, 2023

    “Always exceptional service. Thank you!”

  • 49

    Russ C.


    September 14, 2023

    “Everything taken care on timely bases.”

  • 50

    Jimmie M.


    September 13, 2023

    “I called because I had some concerns and spoke with Tiffany she was awesome and walked me through what I needed to know I appreciated her time so much.”

  • 51

    Glenn W.


    September 13, 2023

    “It was professional and informative as always.”

  • 52

    Hicham L.


    September 13, 2023

    “Wonderful service! You guys made it so easy to file claim and answer all my questions. Thank you.”

  • 53

    Mary L.


    September 11, 2023

    “Tiffany always goes above and beyond to assist with anything we need.”

  • 54

    Paul D.


    September 8, 2023

    “Great.”

  • 55

    Brian D.


    September 7, 2023

    “Always helpful and kind.”

  • 56

    Michael S.


    August 31, 2023

    “I have found the staff to be very customer focused and pleasant whenever I have called or requested info.”

  • 57

    Bruce D.


    August 31, 2023

    “Tiffany has gained my respect and appreciation for her professionalism and courteous, prompt service!”

  • 58

    John M.


    August 28, 2023

    “Very helpful in getting my needed information. Printed multiple pages of documents that I had requested.”

  • 59

    Kelly N.


    August 23, 2023

    “They take the time to call me and I feel as though I'm treated like a person not a number. As a senior citizen I'm happy with the price ,the coverage and the convenience. I would recommend Dusty Wallace and his team to anyone.”

  • 60

    Bill T.


    August 23, 2023

    “Great. Answered all my questions and very nice.”

  • 61

    Pete W.


    August 23, 2023

    “You respond quickly. You take care of my issues the first time. I'd like to know more about reducing my cost by taking advantage of any new offerings.”

  • 62

    Jasper E.


    August 23, 2023

    “As always, very professional, and informative, and always willing to assist in any given situation.”

  • 63

    Sam Y.


    August 23, 2023

    “I was taken care of.”

  • 64

    Sandra M.


    August 23, 2023

    “Appreciate the quick, friendly service by the knowledgeable staff!”

  • 65

    Richard D.


    August 23, 2023

    “Very positive experience.”

  • 66

    Donna A.


    August 23, 2023

    “Always friendly and helpful!”

  • 67

    Yvonne U.


    August 23, 2023

    “Scott is wonderful and resolved my issue.”

  • 68

    Chris S.


    August 23, 2023

    “Always a wonderful experience”

  • 69

    Dario S.


    August 23, 2023

    “Scott was very helpful, kind, and proactive. I really appreciated that. Thank you so much.”

  • 70

    Arvil B.


    August 23, 2023

    “Top notch, as always!”

  • 71

    Camila P.


    August 23, 2023

    “Devin Prestridge was awesome and very responsive. Would definitely recommend her.”

  • 72

    John G.


    August 23, 2023

    “As always, your team responded immediately to my request and provided me exactly what I needed when I needed it. Thanks again for your expert customer service. I would never consider going anywhere else for my insurance needs.”

  • 73

    Fred V.


    August 23, 2023

    “Great”

  • 74

    Manuel B.


    August 23, 2023

    “Really satisfied. Great explanation in detail. Very professional.”

  • 75

    James H.


    August 23, 2023

    “Easy to get information and a answer my questions.”

  • 76

    Mary F.


    July 17, 2023

    “Excellent service, warm and accommodating staff. I appreciate Kathy Hamilton and Scott Lawson for listening , offering the best home and auto coverage I need. I also admired these two individuals for their immediate response in solving my issue with AAA Insurance Company. Thank you!”

  • 77

    Linda H.


    July 17, 2023

    “Great!”

  • 78

    Frank G.


    July 17, 2023

    “Very good, efficient and positive!”

  • 79

    Juan M.


    July 17, 2023

    “As always, Kathy was able to help me with a prompt and a rate I could work with. We have several policies with Allstate and Kathy is one of the reasons we do. I am not bashful to lay praise on someone when it is due. Thank you Kathy.”

  • 80

    Rodney K.


    July 17, 2023

    “The way Devin explained the type of coverages I would be receiving on my homeowners insurance was over the top and I'm extremely pleased with the whole process of switching over to Allstate.”

  • 81

    John C.


    July 7, 2023

    “Thank you Tiffany.”

  • 82

    Samuel H.


    July 5, 2023

    “Very helpful.”

  • 83

    Joseph C.


    July 5, 2023

    “It was very good, Scott was very helpful and informative.”

  • 84

    Joey B.


    July 5, 2023

    “Always a great experience when dealing with this office. Knowledgeable and courteous staff.”

  • 85

    Bruce D.


    July 5, 2023

    “Service is always courteous and efficient.”

  • 86

    Donna R.


    June 26, 2023

    “It was great! I believe the ladies name was Tiffany, she was very friendly and immediately knew the answer to my question. Definitely an asset to the office.”

  • 87

    Dennis M.


    June 20, 2023

    “Very professional & helpful in understanding my needs & proposing suggestions!”

  • 88

    Denver B.


    June 20, 2023

    “Very helpful agent. Professional and knowledgeable.”

  • 89

    DeWayne W.


    June 15, 2023

    “My experience with your agency is always a good one. All questions are answered thoroughly and in a way I can understand them. I will continue to do business with your agency.”

  • 90

    Jean C.


    June 14, 2023

    “Thank you for being so prompt in answering my questions. I am glad we finally have all our insurance needs under Allstate.”

  • 91

    John C.


    June 12, 2023

    “I've been with your agency for several years. After my husband passed in ****, I have relied on Tiffany Low to answer my questions and make sure I have the right plan for me.”

  • 92

    Gerald J.


    June 12, 2023

    “Tiffany gives good service and helps with the proper suggestions on my insurance needs”

  • 93

    Thomas H.


    June 8, 2023

    “Dusty Wallace Allstate is the insurance agency to trust. I worked with Kathy to transfer policies over and the professionalism and knowledge surpassed everyone I have dealt with over the years. Highly recommend!!!”

  • 94

    Janice F.


    June 8, 2023

    “Scott is always SO helpful and patient with me!”

  • 95

    Steve M.


    June 7, 2023

    “Easy setting up auto draft payments. Thanks”

  • 96

    Michael G.


    June 1, 2023

    “Allstate Flower Mound Dusty Wallace insurance is the best!”

  • 97

    Eliyahu V.


    June 1, 2023

    “Dusty Wallace: Allstate Insurance is the best I had and have in TX. Tiffany is very knowledgeable, professional and ready to help and answer all questions. Highly recommend them if you looking for insurance.”

  • 98

    Erik K.


    June 1, 2023

    “Great job!”

  • 99

    Terry S.


    June 1, 2023

    “Received good treatment. Some hitches with web use. Needs to be ironed out.”

  • 100

    Karen S.


    June 1, 2023

    “Answered the phone quickly (didn't have to leave a message) and answered all of my questions! Got the info I needed quickly. Thanks!”

  • 101

    Amber P.


    June 1, 2023

    “I feel very good about our experience with Allstate. You all offered the lowest price for insurance by far.”

  • 102

    Mary F.


    June 1, 2023

    “Scott was great helping me make some changes to my policies. He was even able to save me some money each month, and he got me the documents that I needed.”

  • 103

    Brian D.


    May 24, 2023

    “Professional. Kind. Accurate and reliable answers.”

  • 104

    Eliyahu V.


    May 24, 2023

    “Amazing”

  • 105

    George M.


    May 24, 2023

    “Always a good experience never have had any issues.”

  • 106

    Gina S.


    May 22, 2023

    “Always friendly, and knowledgeable.”

  • 107

    Bob F.


    May 10, 2023

    “Very pleased. Kathy was a pleasure to work with.”

  • 108

    Marc D.


    May 10, 2023

    “Very satisfied.”

  • 109

    Thomas P.


    May 4, 2023

    “Very helpful thank you for your help”

  • 110

    Clint J.


    May 4, 2023

    “It's been an amazing experience. Easy transition to Allstate.”

  • 111

    Stephen R.


    May 4, 2023

    “Very good”

  • 112

    Linda S.


    May 4, 2023

    “Very good. Agent was able to answer all my questions.”

  • 113

    Lucy W.


    May 4, 2023

    “Everything was great! Kathy Hamilton was wonderful to work with!”

  • 114

    Bill T.


    April 28, 2023

    “What nice people to talk to. I asked questions and you answered them very quickly. Great service.”

  • 115

    Michael G.


    April 19, 2023

    “Very helpful to me ALWAYS and very friendly! I appreciate this!”

  • 116

    Brett J.


    April 19, 2023

    “Experience was great, the process was short and quick and excellent customer service.”

  • 117

    Evert L.


    April 18, 2023

    “It was awesome & got all my questions answered. Would recommend others to look you all up.”

  • 118

    Donald C.


    April 18, 2023

    “I went to save some money, and then Scott saved me even more.”

  • 119

    James F.


    April 10, 2023

    “I am often assisted by "Tiffany" when I call with a question or need to make a change on my auto or home policy. She is always professional, friendly and knowledgeable. But most appreciated is how responsive she is to my requests. I just wish everyone I deal with in today's world was a "Tiffany". Would she consider conducting classes for society's other service providers (ha)? Jim Fair””

  • 120

    Jill E.


    April 3, 2023

    “I called in to discuss the autopay on my account and Scott offered to look over my policies. He ended up finding savings in my auto policy that hadn’t been applied yet and was able to help find more savings due to my car being barely driven annually/low mileage. Very helpful given rates continue to rise all around. Thanks Scott!”

  • 121

    Floyd H.


    April 3, 2023

    “Your associates have always been there when I need answers. I couldn’t ask for anything more!”

  • 122

    Michael G.


    March 28, 2023

    “Very nice and helpful all of the time!”

  • 123

    Deandria G.


    March 28, 2023

    “I called about current insurance coverage and possible future coverage. My issue was promptly resolved and questions were answered thoroughly.”

  • 124

    Yvonne U.


    March 28, 2023

    “Very satisfied. I think the Gentleman’s name was Scott and he was fabulous. Tiffany is wonderful too.”

  • 125

    Lynn D.


    March 28, 2023

    “My agent Kathy Hamilton is very patient and thorough when she's going over the policies and helping me make the right selection for my particular needs. She's very knowledgeable in both auto and home policies and explains the details so I can compare "Apples to Apples" I highly recommend her as an agent.”

  • 126

    Sandy T.


    March 27, 2023

    “Knowable and professional about questions and concerns.”

  • 127

    Michael F.


    March 27, 2023

    “Confident, knowledgable, and caring.”

  • 128

    Sandy M.


    March 27, 2023

    “Devin was awesome!”

  • 129

    MaryGail G.


    March 27, 2023

    “Great service and price.”

  • 130

    Kenneth J.


    March 22, 2023

    “I had a great experience and the information that I received was very helpful to me.”

  • 131

    Christopher R.


    March 22, 2023

    “An excellent experience as always. The questions asked were answered at the time of the call and even more, the information was understood as provided!”

  • 132

    Elaine R.


    March 22, 2023

    “I appreciated being treated like a valued customer by Scott Lawson. He was helpful and his assistance was just what we needed to feel like we have a personal relationship with Allstate! Thank you!”

  • 133

    James S.


    March 22, 2023

    “Allstate has always been a sound company to work with. The Dusty Wallace agency staff have been up front and always there to serve.”

  • 134

    Jason D.


    March 15, 2023

    “Tiffany and the team were amazing for working with me. I lost my job and was on the ropes but I am happy knowing I had yall in my corner and that you helped relieve some of the stress I had. Just from the bottom of my heart I thank you all again.”

  • 135

    Oscar G.


    March 15, 2023

    “Devin Appears and demonstrated to know the issues and needs of he customer very well.”

  • 136

    Daniel P.


    March 14, 2023

    “Great! I appreciated her checking with me about my renewal. It was very kind of her.”

  • 137

    Ajay G.


    March 13, 2023

    “Great service”

  • 138

    Stuart C.


    March 8, 2023

    “Very helpful.”

  • 139

    Barbara J.


    March 3, 2023

    “Very good!”

  • 140

    Shirley L.


    March 3, 2023

    “Devan was the perfect person to work with. She as kind, understanding, and very patient with me. She walked me through the insurance with me and explained everything. I appreciated her caring about my needs and when I need information in the future I will be sure to contact her. Tiffany has always been there for me. She knows what I need and makes sure I get the type of insurance needed. She alway returns my calls and that is important to me.”

  • 141

    Sam Y.


    March 2, 2023

    “I felt I was listened to, and that she was trying to help.”

  • 142

    Valerine C.


    March 2, 2023

    “The person I spoke with explained my insurance rate increase very thoroughly. I was prepared to shop my policy, but don't feel I need to at this time.”

  • 143

    Jim D.


    March 2, 2023

    “Devin Prestridge was efficient and knowledgeable about my insurance needs. She was timely and accurate in every detail.”

  • 144

    Story S.


    March 1, 2023

    “Devin is knowledgeable, considerate, and patient. I sincerely appreciate her help with switching my insurance from Arkansas to Texas - making the transition a smooth one.”

  • 145

    James F.


    March 1, 2023

    “Staff is friendly and very accommodating. Has answered all my questions!”

  • 146

    Jean K.


    February 17, 2023

    “Jon Link was very helpful and answered any questions I had. He made the process of switching to Allstate smooth and easy. He gathered all my information, and he took care of the rest. It was a great experience, and I wish I had switched sooner. Thank you for the excellent service, Jon!”

  • 147

    Richard D.


    February 16, 2023

    “Very helpful in helping my grandson reduce his automobile insurance with adding rental insurance.”

  • 148

    Lawrence L.


    February 16, 2023

    “Great”

  • 149

    Darlene R.


    February 14, 2023

    “Tiffany kept her calendar date to call me back at a scheduled time to review my residence insurance. I was briefed on the limits and described items. I appreciated the overview so I could be best informed of new or possible additions to my policy should I choose. Allstate has provided me with excellent service and the outstanding people standing as representatives.”

  • 150

    Melody C.


    February 14, 2023

    “My request was handled quickly with professionalism from Kathy.”

  • 151

    Jimmy H.


    February 14, 2023

    “Good”

  • 152

    Joseph C.


    January 30, 2023

    “Good so far. Your team was professional.  ”

  • 153

    Narcis C.


    January 30, 2023

    “Outstanding; I will recommend your services to anyone that I know.”

  • 154

    Barry C.


    January 27, 2023

    “Tiffany called me back within 10 minutes after leaving a message. She took my payment right away and sent reciept. She was very kind and professional!!    ”

  • 155

    Dolores M.


    January 19, 2023

    “It was great and fast and is going to save us some money.”

  • 156

    David B.


    January 19, 2023

    “Super helpful staff, friendly and quick to respond.”

  • 157

    D. Granata


    January 19, 2023

    “It was a pleasure discussing my policy with Tiffany! Her professional skills of clear concise communication, her kind professional demeanor, and resolving any concerns in a positive way, keeps me as an Allstate Customer. Thank you, Dusty Wallace, for hiring her as she is definitely an asset to your team!”

  • 158

    Karen S.


    January 12, 2023

    “Tiffany was very helpful and pleasant in answering my questions.”

  • 159

    Suzanne P.


    January 11, 2023

    “Got me copies of policies fast. ”

  • 160

    Steve M.


    January 10, 2023

    “Great to be able to move our home ins back with Dusty Wallace.  ”

  • 161

    Michael O.


    January 9, 2023

    “Kathy was wonderful to work with; attentive and knowledgeable, quick to respond.  ”

  • 162

    Steven K.


    January 4, 2023

    “Tiffany Low was amazing. She explained everything in detail, was very patient with me, and was really pleasant to speak and converse with. She's a tremendous asset to your organization. Thanks again Tiffany!    ”

  • 163

    Kelly N.


    December 19, 2022

    “Tiffany is always kind and very helpful.”

  • 164

    Pradeep D.


    December 16, 2022

    “Tiffany is always professional and prompt with policy requests and changes. Excellent service.”

  • 165

    Alice M.


    December 16, 2022

    “Devin is patient, confident and thorough. She is prompt in returning calls. Loved doing business with her.”

  • 166

    Karen C.


    December 5, 2022

    “Always great”

  • 167

    Sheila L.


    November 18, 2022

    “Tiffany is and has always been so helpful. Thank you.”

  • 168

    Thomas C.


    November 16, 2022

    “You guys are responsive.”

  • 169

    Bruce D.


    November 15, 2022

    “Very satisfied with the level of professionalism and courtesy, as well as prompt service. Good value as well!”

  • 170

    Alicia C.


    November 15, 2022

    “Tiffany helped me immediately!! It was reassuring to know that I have coverage on my new vehicle!!”

  • 171

    Mohan P.


    November 15, 2022

    “Great!”

  • 172

    Marjorie A.


    November 15, 2022

    “Devin Prestridge was very helpful with transferring my insurance to Allstate.”

  • 173

    Emily D.


    November 7, 2022

    “Tiffany was INSANELY quick to respond to help me fix my mistakes! I am so grateful she made the process quick and easy!!!”

  • 174

    Suzanne H.


    November 7, 2022

    “Amazing experience with Tiffany at Allstate. She’s very responsive and I can’t thank her enough for her time and effort. You can really feel she’s dedicated to making sure that you are happy.”

  • 175

    Nate C.


    October 25, 2022

    “Devin was very responsive and collaborative. She worked with us to evaluate different options and set up the coverage we needed. Thanks!”

  • 176

    Debbie C.


    October 24, 2022

    “Very good. Nice people. Very professional.”

  • 177

    Oleg C.


    October 24, 2022

    “Good customer service.”

  • 178

    Adele L.


    October 24, 2022

    “Kathy is always so helpful, courteous and efficient, which is much appreciated!”

  • 179

    Patricia K.


    October 24, 2022

    “Tiffany was helpful and answered all my questions.”

  • 180

    Juan M.


    October 14, 2022

    “Kathy goes out of her way to help. This is the second time I have used Kathy and your agency. Will recommend you to all to the rest of my family. Thank you!”

  • 181

    Jennifer G.


    October 11, 2022

    “Tiffany is always so helpful with all of my requests and questions. Wonderful customer service...especially given the poor customer service offered by so many right now.”

  • 182

    Suzanne B.


    October 7, 2022

    “Kathy Hamilton is extremely knowledgeable about insurances and what plan would work best for me and my husband. Loved her in person connection with getting our new policy. She really made this transition easy for us.”

  • 183

    Rhonda A.


    September 26, 2022

    “Tiffany was very helpful and quick to follow up with the document I needed.”

  • 184

    Absalon P.


    September 24, 2022

    “Excellent, all my questions have been answered clearly. When the first time Kathleen Hamilton called me and gave me their quotations on my two vehicles, she presented it simply and clearly.”

  • 185

    Dena F.


    September 23, 2022

    “Call was quick and request was handled easily.”

  • 186

    Brian C.


    September 20, 2022

    “Tiffany is always helpful and professional in her responses.”

  • 187

    Alan L.


    September 20, 2022

    “Tiffany is always so very helpful. Thanks Tiffany”

  • 188

    Lawrence R.


    September 20, 2022

    “Tiffany found an additional savings on our auto policy. Well done!”

  • 189

    Billy B.


    September 19, 2022

    “Tiffany always help sell whenever I call. She is great!”

  • 190

    Elaine R.


    September 16, 2022

    “I felt my inquiry was handled quickly and professionally by Kathy!”

  • 191

    Rose D.


    September 15, 2022

    “Kathy was very helpful and kind. Great customer service!”

  • 192

    Steve S.


    September 14, 2022

    “Always nice, efficient, and courteous.”

  • 193

    Jasper E.


    September 13, 2022

    “Excellent customer service”

  • 194

    Crystal O.


    September 12, 2022

    “I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”

  • 195

    Mohan P.


    September 12, 2022

    Kathy is always so helpful and patient with her time.

  • 196

    Melody C.


    September 8, 2022

    “I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”

  • 197

    Brian C.


    September 8, 2022

    “Positive”

  • 198

    Jordan S.


    September 8, 2022

    “Kathy Hamilton is super helpful and awesome to work with!”

  • 199

    Alice A.


    September 7, 2022

    “Very helpful”

  • 200

    Shirley L.


    September 6, 2022

    “Tiffany worked me through a **** that I knew nothing about. She called and kept me up on everything that was being done that could be. She Answered all my questions and if she did not know the answer, she found it for me by going all the way she could. Allstate is a great place for insurance because everyone I have talked to are friendly, professional, and caring”

  • 201

    David G.


    August 25, 2022

    Great

  • 202

    Kevin S.


    August 24, 2022

    Very fast and easy!!

  • 203

    Troy S.


    August 19, 2022

    “Sam and Kathy were both professional and helpful. I appreciated the helpful advice on my other than ordinary circumstances.”

  • 204

    Mario D.


    August 18, 2022

    Tiffany solved my problem effectively and quickly. Thank you.

  • 205

    John C.


    August 16, 2022

    Tiffany has been very helpful navigating our unique situation.

  • 206

    Phillip J.


    March 31, 2022

    “Very patient and helpful”

  • 207

    Abel S.


    March 25, 2022

    “Very professional and very helpful”

  • 208

    Robin R.


    March 25, 2022

    “Tiffany answered my questions and was able to help us save some money.”

  • 209

    Brooks M.


    March 25, 2022

    “Immediate response from Tiffany”

  • 210

    Michael L.


    March 24, 2022

    “I had a terrible time getting a locksmith reimbursement through Allstate customer service/claims. I called Tiffany Low to help me and it was taken care of very quickly. The people at customer service were not helpful at all, but your agency was great.”

  • 211

    Shaleen S.


    March 23, 2022

    “Always stellar!!”

  • 212

    Jimmie J.


    March 23, 2022

    “Tiffany was very prompt, professional, friendly, and helpful. She is an asset to your insurance agency.”

  • 213

    Lynn D.


    March 22, 2022

    “Kathy Hamilton is an extremely knowledgeable and patient agent. ..she answered all of my questions promptly and made me feel extremely comfortable in my choices...I never felt pressured or rushed...I'm not tech-savvy and she never minds helping me navigate the website...Dusty Wallace Allstate is very lucky to have her and I know she will make you feel as special...”

  • 214

    Celine W.


    March 22, 2022

    “Very personable”

  • 215

    Thomas C.


    March 18, 2022

    “I called in to determine if the purchase (and replacement) of a car on my policy would have a significant impact on my premium. Tiffany took my request and gave me a quick answer. A simple request. A quick and friendly answer. So great.”

  • 216

    Sandra M.


    March 18, 2022

    “Have appreciated the friendliness of the staff and outstanding service we have received for many years.”

  • 217

    Anthony R.


    March 18, 2022

    “Tiffany made my experience easy, comfortable, quick, and effortless.”

  • 218

    Sandy T.


    March 16, 2022

    “Kathy Hamilton is professional, knowledgeable and responds quickly. It’s a pleasure experience doing business with her.”

  • 219

    Michael O.


    March 7, 2022

    “Excellent”

  • 220

    Oscar J.


    February 28, 2022

    “Glad to do business with The Dusty Wallace Insurance Agency. Always prompt and very professional in addressing my concerns.”

  • 221

    Kim G.


    February 21, 2022

    “Dusty Wallace quoted my automobile and homeowner’s insurance offering me detailed quotes and options to fit my needs, exceeding other competitors that I contacted. Dusty and his agency offered excellent service, listened, and made the process very easy! They are always very personable and professional. I would highly recommend Dusty Wallace Insurance Agency to my friends and family. Many thanks to Dusty and his team.”

  • 222

    John C.


    February 15, 2022

    “Excellent service as always!!! Tiffany is the best!!!”

  • 223

    Pradeep D.


    February 11, 2022

    “Kathy Hamilton was quick to understand my requirement for General Liability coverage for my LLC. She researched and procured the policy in a couple of hours. Great job!”

  • 224

    Jason N.


    February 11, 2022

    “Great!!!”

  • 225

    Thomas H.


    February 10, 2022

    “Greatness...”

  • 226

    Lee F.


    February 4, 2022

    “Kathy has preserved through two moves for us. She stuck with it. Very professional and thoughtful.”

  • 227

    Larry W.


    February 4, 2022

    “Great job!”

  • 228

    Lisa M.


    February 1, 2022

    “Quick, efficient & professional. Very easy to work with.”

  • 229

    Stanford S.


    January 26, 2022

    “Glad to get a human on the phone. Tiffany took care of my needs well.”

  • 230

    Glenn W.


    January 19, 2022

    “Tiffany was very helpful, and everything went very smoothly. I have stayed with Allstate for many years, because of the excellent and friendly customer service. They also have very competitive prices.”

  • 231

    Renee D.


    January 19, 2022

    “My questions were answered.”

  • 232

    Jerald E.


    January 17, 2022

    “Great.”

  • 233

    Brandon R.


    January 17, 2022

    “The responses to my inquiries are timely and they have been helpful on any claims that I have filed.”

  • 234

    Mirian R.


    January 17, 2022

    “I’m very happy with your service.”

  • 235

    William W.


    January 17, 2022

    “An excellent source of help for an old man with limited tech response skills, but I got it done with her? Thank you so much for your patience. Have Mr. Wallace give you all kinds of raises and maybe a trip to St. Martin's... ”

  • 236

    Sandra M.


    January 13, 2022

    “Well explained.”

  • 237

    Gary T.


    January 13, 2022

    “Very helpful and knowledgeable! Thank you.”

  • 238

    Alyson H.


    January 7, 2022

    “It has always been a great experience!”

  • 239

    David C.


    January 7, 2022

    “Very friendly staff and attention to my needs.”

  • 240

    Melissa G.


    January 7, 2022

    “Stacy has been professional and knowledgeable throughout this whole process. She has been kind and helpful every step of the way. Thank you.”

  • 241

    Denise O.


    January 7, 2022

    “Kathy Hamilton is THE BEST!! I'd adopt her if I wasn't so old!!😂”

  • 242

    John C.


    January 5, 2022

    “As a recent widow, I've had several questions regarding my insurance policies. I've always gotten quick responses to my questions. I do like to call and talk to a real person as opposed to a computer, so this office has always been there for me. I have my home and auto insurance with Dusty Wallace.”

  • 243

    William W.


    January 3, 2022

    “Great help navigating the world of driving at 74!”

  • 244

    Jason M.


    December 27, 2021

    “Good experience changing over to a milewise auto policy.”

  • 245

    Jill K.


    December 21, 2021

    “You all are always immediately ready for answers, friendly…a joy to talk to!”

  • 246

    Steven B.


    December 17, 2021

    “I've been with you for a few years now and I have recommended you to at least two other people who now have their policies with you. Recently I've had a lot of activity putting cars on and taking them off my account as well as adding special provisions and it has been very easy. Stacy has been helping me and she's been doing a wonderful job. She's answering all my questions even when I felt like I was dragging out the phone call. Terrific personality and customer service.”

  • 247

    Anjan R.


    December 16, 2021

    “Called Dusty Wallace to get my claims experience letter for the Auto policies I have with them. Stacey was very helpful in getting them to me in a timely fashion. Their help was highly appreciated”

  • 248

    Jan M.


    November 18, 2021

    “Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”

  • 249

    Esperanza R.


    October 22, 2021

    “Thank you.”

  • 250

    Abel S.


    October 13, 2021

    “Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”

  • 251

    Siddharth C.


    October 13, 2021

    “I feel like I am treated like family and my accounts are managed in an excellent manner.”

  • 252

    James S.


    August 30, 2021

    “Very Satisfied!”

  • 253

    Lawrence R.


    August 30, 2021

    “Agent is new to the office so needed to research every question, but did so quickly and professionally.”

  • 254

    Rick P.


    August 30, 2021

    “Great service, great people!”

  • 255

    Philip G.


    March 9, 2021

    “Quick informative and professional”

  • 256

    Arnold Judkins


    March 9, 2021

    “Very Helpful! Would recommend it to Family and Friends.”

  • 257

    Steve M.


    March 9, 2021

    “Always friendly, knowledgeable staff and questions/needs addressed quickly!”

  • 258

    Austin P.


    February 23, 2021

    “Excellent communication and quick responses. Everything you need in an agent!”

  • 259

    Alan L.


    December 24, 2020

    “very pleasant experience.”

  • 260

    Amy K.


    December 18, 2020

    “Pleasant experience always. Spoken with several people, each always competent and professional.”

  • 261

    Kevin S


    December 18, 2020

    “Ellen is great, and very informative about your services. Nothing better than saving money.”

  • 262

    David W.


    December 18, 2020

    “Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”

  • 263

    Maan B.


    December 18, 2020

    “Thanks for always being very helpful!”

  • 264

    Valerine Conerly


    December 18, 2020

    “I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”

  • 265

    Timothy C.


    December 18, 2020

    “5/5 service!!”

  • 266

    Ron D.


    November 3, 2020

    “The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”

  • 267

    David W.


    October 20, 2020

    “Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”

  • 268

    Dan D.


    October 20, 2020

    “Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”

  • 269

    Erika A


    October 20, 2020

    “Very helpful!”

  • 270

    Michael S.


    October 20, 2020

    “It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”

  • 271

    Eileen S.


    October 13, 2020

    “My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”

  • 272

    Robert T.


    October 7, 2020

    “Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”

  • 273

    Thomas C.


    September 29, 2020

    “Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”

  • 274

    Mary H.


    September 29, 2020

    “Tiffany is great. Very efficient and friendly!”

  • 275

    Mary G.


    September 29, 2020

    “Thanks for all the help that was given to me for our insurance questions and needs.”

  • 276

    Donna G.


    September 29, 2020

    “So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”

  • 277

    Cheryl H.


    September 29, 2020

    “Always helpful”

  • 278

    Brooks M.


    September 17, 2020

    “Great, friendly support!”

  • 279

    Hope H.


    September 16, 2020

    “Very informative! Very much appreciate these services.”

  • 280

    Marion T.


    September 16, 2020

    “I feel very good, every time I call, I get good and quick answers to everything. Thank you”

  • 281

    Anna M.


    September 14, 2020

    “Ellen was very helpful!”

  • 282

    Christopher J.


    September 8, 2020

    “Your agency is always responsive, competitive, and great to deal with!”

  • 283

    Taneisha M.


    September 4, 2020

    “Ellen has been great and very responsive in this process!”

  • 284

    Sheana C.


    September 3, 2020

    “I was very happy with the attention and service I received.”

  • 285

    Armendia C.


    August 26, 2020

    “They are always helpful and ready to up with our needs!”

  • 286

    Stephen L.


    August 17, 2020

    “I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”

  • 287

    Oscar J.


    August 14, 2020

    “The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”

  • 288

    Mark S.


    August 14, 2020

    “Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”

  • 289

    Mary L.


    July 27, 2020

    “Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”

  • 290

    Esther N.


    July 27, 2020

    “Very happy to have switched to Allstate. Thanks for all you do for your customers.”

  • 291

    Elizabeth F.


    July 27, 2020

    “I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”

  • 292

    Minesh P.


    July 27, 2020

    “Very helpful!!”

  • 293

    Kathleen H.


    June 16, 2020

    “It was handled very efficiently. Email the next day confirmed payment!”

  • 294

    Todd H.


    June 16, 2020

    “Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”

  • 295

    David T.


    June 16, 2020

    “Our experience with Dusty Wallace Allstate Agency has always been good and fair!”

  • 296

    Daniel O.


    June 5, 2020

    “Absolutely great services!”

  • 297

    Coeta and Richard R.


    May 7, 2020

    “Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”

  • 298

    John C.


    May 5, 2020

    “Excellent service again. Thank you very much!”

  • 299

    Andrea T.


    May 5, 2020

    “They were extremely helpful!”

  • 300

    Teresa S.


    April 29, 2020

    “Everything I would have expected.”

  • 301

    Karen S.


    April 14, 2020

    “Their staff is so friendly and extremely helpful!”

  • 302

    Donna G.


    April 14, 2020

    “My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”

  • 303

    Joe S.


    April 14, 2020

    “Good follow up. Polite and professional.”

  • 304

    Kirk R.


    March 30, 2020

    “Always super helpful and patient. I love this agency.”

  • 305

    Lori B.


    March 30, 2020

    “Handle my insurance quickly!”

  • 306

    Julia S.


    March 30, 2020

    “The staff I talked with were helpful getting my claim turned in for us which was so helpful!”

  • 307

    Brooks M.


    March 16, 2020

    “Allison was cheerful and knowledgeable, showing great patience in my confusion.”

  • 308

    Janice Jenkins


    March 16, 2020

    “Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”

  • 309

    Denice K.


    March 16, 2020

    “Excellent! Always very efficient, courteous and helpful.”

  • 310

    Ricardo H.


    March 16, 2020

    “Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”

  • 311

    Virginia King


    March 16, 2020

    “Very easy and pain-free. Glad I did it.”

  • 312

    Grace B.


    March 16, 2020

    “My experience is great.”

  • 313

    David W.


    March 16, 2020

    “Great - good coverage at a good price. I like the Allstate site.”

  • 314

    David G.


    February 24, 2020

    “No problems.”

  • 315

    Michael G.


    February 24, 2020

    “Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”

  • 316

    Keith F.


    February 21, 2020

    “Very good experience, my issue was handled professionally and efficiently.”

  • 317

    Erik L.


    February 17, 2020

    “Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”

  • 318

    James M.


    February 17, 2020

    “Awesome experience with Dusty Wallace Agency”

  • 319

    Grace T.


    February 6, 2020

    “For the first time ever I really enjoyed talking insurance.”

  • 320

    Jennifer W.


    February 5, 2020

    “Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”

  • 321

    Oleg C.


    February 5, 2020

    “Very satisfied!!!”

  • 322

    Robert S.


    February 5, 2020

    “Staff is knowledgeable and easy to talk with!”

  • 323

    Thomas H


    January 29, 2020

    “Always help me out when I call for insurance needs would highly recommend this agency.”

  • 324

    Kevin D.


    January 29, 2020

    “Ellen was fatastic great personality attention to detail and very prompt”

  • 325

    Patricia W.


    January 27, 2020

    “Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”

  • 326

    Erik L.


    January 23, 2020

    “John & Cathy were very helpful with as they assisted me with understanding my policy premium.”

  • 327

    Barbara G.


    January 21, 2020

    “So far it has been excellent.”

  • 328

    Scott H.


    January 21, 2020

    “Like I'm doing business with the right people”

  • 329

    Freida K.


    January 16, 2020

    “Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”

  • 330

    John C.


    January 16, 2020

    “Excellent service. Thank you. ”

  • 331

    Steve M.


    January 8, 2020

    “Staff clarified questions I had o our new auto coverage.”

  • 332

    Giddel A.


    January 8, 2020

    “Always great customer service!”

  • 333

    Michael C.


    January 8, 2020

    “Your staff is what has truly set you apart from other insurance providers to me.”

  • 334

    Edward W.


    January 8, 2020

    “Very helpful”

  • 335

    Robert L.


    January 8, 2020

    “Always friendly and helpful. Professionals who take care of your questions promptly! ”

  • 336

    Jill K.


    December 20, 2019

    “My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”

  • 337

    John C.


    December 11, 2019

    “John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”

  • 338

    Leo L.


    December 11, 2019

    “Great company to work with – very nice office staff.”

  • 339

    Jeannette M.


    December 10, 2019

    “Just last weekend I recommended him to my nephew.”

  • 340

    Roxanna C.


    December 2, 2019

    “Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”

  • 341

    Kalpana I.


    December 2, 2019

    “Very helpful and efficient!! Thank you.”

  • 342

    Rhonda F.


    November 25, 2019

    “Always a pleasure to call for any reason.”

  • 343

    Jackie C.


    November 21, 2019

    “Very good, as usual. Y'all are always helpful and nice to us.”

  • 344

    Kathy M.


    November 21, 2019

    “We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”

  • 345

    Michael O.


    November 21, 2019

    “The people in the office have always been good to work with and quick to respond.”

  • 346

    Gregory B.


    November 11, 2019

    “The service was exceptional!!”

  • 347

    Robert L.


    November 11, 2019

    “Great crew, excellent service, keep up the great work!”

  • 348

    Alan M.


    November 11, 2019

    “Very satisfied with the service and exceptional policy.”

  • 349

    Bergeson D.


    November 11, 2019

    “Your team has always responded quickly with the information requested. We appreciate your efforts!”

  • 350

    Bill V.


    November 7, 2019

    “I appreciated assistance with my homeowners' insurance.”

  • 351

    Devin S.


    November 7, 2019

    “Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”

  • 352

    Emily D.


    October 23, 2019

    “I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”

  • 353

    Gary U.


    October 16, 2019

    “As always, professional and responsive. Thanks again for your assistance on our needs.”

  • 354

    Mark T.


    October 14, 2019

    “Positive & professional”

  • 355

    Deborah C.


    October 10, 2019

    “Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”

  • 356

    Lori B.


    October 10, 2019

    “Good- handle everything in a timely manner.”

  • 357

    Arlene W.


    October 10, 2019

    “I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”

  • 358

    Nancy H.


    October 10, 2019

    “At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”

  • 359

    Judy T.


    October 9, 2019

    “I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”

  • 360

    Patti S.


    October 7, 2019

    “Very good. Ellen was very helpful and informative.”

  • 361

    Janice J.


    October 3, 2019

    “Everyone seems very caring; giving the best deals possible.”

  • 362

    Hector L.


    October 2, 2019

    “Great customer service thanks.”

  • 363

    Reggie M.


    October 1, 2019

    “Excellent, professional, on time and friendly service. Thank you!”

  • 364

    Lisa L.


    October 1, 2019

    “Always helpful”

  • 365

    Charlene G.


    September 26, 2019

    “Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”

  • 366

    Fanta M.


    September 26, 2019

    “After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”

  • 367

    Woo Ho L.


    September 16, 2019

    “I called the agency to ask questions, and they followed my questions and completed work I asked.”

  • 368

    Elsie B.


    September 16, 2019

    “Very helpful.”

  • 369

    Fred A.


    September 16, 2019

    “Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”

  • 370

    Pamela W.


    September 5, 2019

    “Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”

  • 371

    Edward W.


    September 5, 2019

    “Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”

  • 372

    Andrea T.


    August 29, 2019

    “Good was very helpful.”

  • 373

    Andrea Thomas


    August 27, 2019

    “Good was very helpful”

  • 374

    Cynthia P.


    August 27, 2019

    “Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”

  • 375

    Meghan H.


    August 26, 2019

    “Always great!”

  • 376

    Carol V.


    August 26, 2019

    “Very pleased.”

  • 377

    Wilma Jean W.


    August 22, 2019

    “I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”

  • 378

    Robert L.


    August 19, 2019

    “Great service, great staff, a pleasure to work with thanks.”

  • 379

    Christolyn T.


    August 19, 2019

    “I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”

  • 380

    Antonio B.


    August 13, 2019

    “Very good impression.”

  • 381

    Jason N.


    August 13, 2019

    “Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”

  • 382

    Rich M.


    August 13, 2019

    “John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”

  • 383

    Jane S.


    August 8, 2019

    “I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”

  • 384

    Kathye G.


    August 7, 2019

    “Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”

  • 385

    Dong C.


    August 7, 2019

    “Amount of payment is reasonable.”

  • 386

    Julia S.


    August 5, 2019

    “Very good.”

  • 387

    Maxie S.


    August 1, 2019

    “friendly, timely, thorough, professional.”

  • 388

    Thomas C.


    August 1, 2019

    “I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”

  • 389

    Andy V.


    August 1, 2019

    “Awesome, always very responsive!”

  • 390

    Lindsay S.


    July 31, 2019

    “Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”

  • 391

    Laurie H.


    July 31, 2019

    “Excellent customer service!”

  • 392

    Jennifer J.


    July 31, 2019

    “The staff was efficient and helpful.”

  • 393

    David W.


    July 31, 2019

    “Very good and not pushy.”

  • 394

    Hua D.


    July 24, 2019

    “Very nice and professional!”

  • 395

    Barbara G.


    July 24, 2019

    “Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”

  • 396

    Barbara G.


    July 23, 2019

    “I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”

  • 397

    Juan O.


    July 17, 2019

    “Very professional”

  • 398

    Anu R.


    July 17, 2019

    “It was a great to work with Allison. She was extremely helpful throughout the process.”

  • 399

    Christian G.


    July 16, 2019

    “Very professional, very friendly. I would recommend Taylor to anyone who asks”

  • 400

    Steven K.


    July 12, 2019

    “Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”

  • 401

    Thomas S.


    July 11, 2019

    “Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”

  • 402

    Eric S.


    July 11, 2019

    “Barbie was very helpful and a pleasure to work with.”

  • 403

    Michael Cox


    July 8, 2019

    “Wonderful people who do what they can to make your claim experience as stress-free as possible”

  • 404

    Heike C.


    July 8, 2019

    “Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”

  • 405

    Robert J.


    July 2, 2019

    “Great customer relations and wonderful customer satisfaction”

  • 406

    Maker A.


    July 2, 2019

    “I’m thankful for great service you provide. Great service experience”

  • 407

    Bobby H.


    July 2, 2019

    “It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”

  • 408

    Paul B.


    July 2, 2019

    “Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”

  • 409

    Jeff D.


    July 2, 2019

    “Always great talking with the folks in this office!”

  • 410

    Robert L.


    July 2, 2019

    “Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”

  • 411

    Bobby H.


    June 25, 2019

    “Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”

  • 412

    Russell R.


    June 25, 2019

    “ Great knowledgable people fabulous attitude! ”

  • 413

    Thomas D.


    June 25, 2019

    “ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”

  • 414

    Jeanette M.


    June 25, 2019

    “ I have been very pleased with Dusty Wallace. Thanks for all you do. ”

  • 415

    Wilma H.


    June 25, 2019

    “Great all questions always answered.”

  • 416

    Sandra I.


    June 25, 2019

    “Good.”

  • 417

    Alex S.


    June 25, 2019

    “Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”

  • 418

    David S.


    June 18, 2019

    “This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”

  • 419

    Vamsikrishna G.


    June 14, 2019

    “Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”

  • 420

    Lenise H.


    June 13, 2019

    “I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”

  • 421

    Hector E.


    June 13, 2019

    “Sydney was extremely helpful.”

  • 422

    Ranee V.


    June 12, 2019

    “Friendly and helpful”

  • 423

    Timothy D.


    June 12, 2019

    “Excellent experience from start to finish. Very friendly and welcoming.”

  • 424

    Jim F.


    June 10, 2019

    “Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”

  • 425

    Larry R.


    June 10, 2019

    “I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”

  • 426

    Kacie L.


    June 10, 2019

    “Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”

  • 427

    Roland M.


    June 3, 2019

    “The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”

  • 428

    Kathleen N.


    May 30, 2019

    “Quick, very helpful”

  • 429

    Paul C.


    May 30, 2019

    “Very attentive agency. Thanks for the good service”

  • 430

    Dennis P.


    May 30, 2019

    “Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”

  • 431

    Victoria P.


    May 30, 2019

    “Always very friendly and helpful.”

  • 432

    Pete W.


    May 15, 2019

    “Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

  • 433

    Gracie G.


    May 15, 2019

    “Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so much????????You ladies Rock!!!!”

  • 434

    Jaime O.


    May 14, 2019

    “Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”

  • 435

    Amber S.


    May 14, 2019

    “Ellen was very helpful and has made changing insurance company's easy and painless.”

  • 436

    Antonio J.


    May 14, 2019

    “We are happy with the service and will recommend to friends and family.”

  • 437

    Mark I.


    May 14, 2019

    “Ellen provided excellent information and service start to finish!”

  • 438

    Brian H.


    May 14, 2019

    “Good service”

  • 439

    Pete W.


    May 14, 2019

    “Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

  • 440

    Steven N.


    May 14, 2019

    “Getting Better. Allstate is expensive and you would expect the best from them”

  • 441

    Paul M.


    May 14, 2019

    “I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”

  • 442

    Dennis M.


    May 14, 2019

    “Very professional & knowledge”

  • 443

    Benny S.


    May 14, 2019

    “I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”

  • 444

    Krishnan R.


    May 14, 2019

    “No complaints”

  • 445

    Margaret L.


    May 14, 2019

    “Very comfortable, easy. No stress”

  • 446

    Yetta C.


    May 14, 2019

    “Very well”

  • 447

    Andrea R.


    May 14, 2019

    “It's always great”

  • 448

    Alberto T.


    May 14, 2019

    “Great”

  • 449

    Andreanna T.


    May 14, 2019

    “I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”

  • 450

    Christine R.


    May 14, 2019

    “No claims, so limited contact, but the people in your office are great”

  • 451

    Eva R.


    May 14, 2019

    “No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”

  • 452

    Norris A.


    May 14, 2019

    “Great”

  • 453

    Hugh B.


    May 14, 2019

    “I usually don’t volunteer but if asked I would recommend contacting you”

  • 454

    James H.


    May 14, 2019

    “Dusty has been good about handling my Home and Auto insurance”

  • 455

    Freida K.


    May 14, 2019

    “The staff were very helpful , knowledgeable and kind”

  • 456

    Ray W.


    May 14, 2019

    “The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”

  • 457

    Richard S.


    May 14, 2019

    “Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”

  • 458

    DAVID D.


    May 3, 2019

    “These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”

  • 459

    WILLAM


    May 3, 2019

    “Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”

  • 460

    LARRY P.


    May 3, 2019

    “I appreciate the experience and service provided from having a continuing relationship with your agency. ”

  • 461

    KEVIN O.


    May 3, 2019

    “Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”

  • 462

    FERNANDO F.


    May 3, 2019

    “In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”

  • 463

    JACKIE C.


    May 3, 2019

    “Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”

  • 464

    SOUHEIL S.


    May 3, 2019

    “Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”

  • 465

    RHONDA W.


    May 3, 2019

    “I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”

  • 466

    KAREN M.


    May 3, 2019

    “Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”

  • 467

    RUTH W.


    May 3, 2019

    “I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”

  • 468

    NORMA H.


    May 3, 2019

    “Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”

  • 469

    FARZAD L.


    May 3, 2019

    “I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”

  • 470

    PATTI G.


    May 3, 2019

    “Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”

  • 471

    COETA R.


    May 3, 2019

    “I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”

  • 472

    RICARDO O.


    May 3, 2019

    “Very polite ,professional and personal is always helpful. Thanks for the great service . ”

  • 473

    ROSEMARY S.


    May 3, 2019

    “Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”

  • 474

    BEVERLY M.


    May 3, 2019

    “It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”

  • 475

    DAVID S.


    May 3, 2019

    “So Far So Good! Always in the market for better rates. ”

  • 476

    CHARLES W.


    May 3, 2019

    “Excellent ”

  • 477

    JOSE G.


    May 3, 2019

    “She did a great job help me to get insurance. Seems about to move. She did it really easy ”

  • 478

    MANSEL A.


    May 3, 2019

    “Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”

  • 479

    CHANDRA G.


    May 3, 2019

    “It is a pleasant experience ”

  • 480

    MARIO D.


    May 3, 2019

    “Excellent support and responsiveness. I’m very pleased. ”

  • 481

    RAY W.


    May 3, 2019

    “The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”

  • 482

    FREIDA K.


    May 3, 2019

    “The staff were very helpful, knowledgeable and kind . ”

  • 483

    GLEN L.


    May 3, 2019

    “I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”

  • 484

    PAUL P.


    May 3, 2019

    “Happy with the service ”

  • 485

    ANJAN R.


    May 3, 2019

    “It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”

  • 486

    ROBERT Q.


    May 3, 2019

    “Overall good. Easy to use tools. Good level of communication and support ”

  • 487

    JAMIE O.


    May 3, 2019

    “Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”

  • 488

    PAIGE M.


    May 3, 2019

    “I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”

  • 489

    MIKAYLA F.


    May 3, 2019

    “Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”

  • 490

    RICHARD G.


    May 3, 2019

    “Very pleasant and personable. Could not be any easier for me. ”

  • 491

    ELIZABETH C.


    May 3, 2019

    “My experience has been great. ”

  • 492

    PRGGY O.


    May 3, 2019

    “Awsome ”

  • 493

    LILLIE B.


    May 3, 2019

    “I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”

  • 494

    ANGELA H.


    May 3, 2019

    “It was great and helpful ”

  • 495

    JAMES S.


    May 3, 2019

    “We are very happy with the serves that we get from you, Thank you. ”

  • 496

    NAVEED I.


    May 3, 2019

    “Was a very great and easy process of transition from old to this new insurance company. I hope you guys keep this up! ”

  • 497

    KATHEY B.


    May 3, 2019

    “Very friendly and quick to help me ”

  • 498

    MARTIN R.


    May 3, 2019

    “Great service ”

  • 499

    TED B.


    July 30, 2018

    “Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

  • 500

    SALLIE K.


    July 30, 2018

    “Mr. Dusty Wallace, you all have been great! I'm happy being a client at your agency.”

  • 501

    ROCKY V.


    July 30, 2018

    “Dusty and his team have been there for me any time I have needed them, whether it be generating a claim or just asking questions. Great service from an agent who really cares!”

  • 502

    TOM C.


    July 30, 2018

    “I felt great. like I was talking to someone who knew me, who knew my needs and was ready to provide me with what I needed.”

  • 503

    PETER S.


    July 30, 2018

    “Great service at a great price!”

  • 504

    CHRIS C.


    July 30, 2018

    “Staff were friendly and helpful and prompt at following up with us. Got us the best rates we could find.”

  • 505

    LARRY P.


    July 30, 2018

    “I would highly recommend the agency to other people!”

  • 506

    DIANNA D.


    July 30, 2018

    “Very good, friendly helpful prompt service with very competitive prices”

  • 507

    CHAD S.


    July 30, 2018

    “Pricing is fantastic and the service to date has been even better!”

  • 508

    MIKE A.


    July 30, 2018

    “Wonderful staff, pleasant atmosphere. Excellent resource for recommending contractors to address issues around the house that need attention. Thank you!!!”

  • 509

    SUMMER F.


    July 30, 2018

    “Wonderful. ..so easy and got it right!”

  • 510

    WILLIAM G.


    July 30, 2018

    “Agents are cordial, responsive, and knowledgeable.”

  • 511

    CHRISTINE M.


    July 30, 2018

    “Allison was great and helped me with all my needs!! She helped me every step of the way. I did turn on referrals and was to receive a gift card but haven't yet.”

  • 512

    LAUREN P.


    July 30, 2018

    “I found them attentive and prompt to handle my questions, concerns, or changes to my insurance.”

  • 513

    FAIVEL P.


    July 30, 2018

    “I have already recommended a friend who is now a client of your agency. That in and of itself demonstrates my satisfaction with your agency.”

  • 514

    DAVID W.


    July 30, 2018

    “Very professional and friendly staff. They are quick to assist when you have questions. Convenient location and office hours.”

  • 515

    DONNA L.


    July 30, 2018

    “Always helpful, knowledgeable and honest”

  • 516

    THOMAS H.


    July 30, 2018

    “Have never had a problem with getting the things I needed..always top notch..job well done to all of your crew…thanks for the hard work..”

  • 517

    JAMES C.


    July 30, 2018

    “Dusty Wallace Insurance Agency has been breath of fresh air. I was with Nationwide for nearly 15 years and never really had much to compare them to till now. Your customer service is far superior than theirs both with your office and a company. Will definitely recommend you guys when the chance comes along.”

  • 518

    ELAINE S.


    July 30, 2018

    “You're always responsive, and I know I can trust you.”

  • 519

    BETTY S.


    July 30, 2018

    “You are always there and ready to help.”

  • 520

    WILLIAM G.


    July 30, 2018

    “Efficient, friendly staff! Handles all request promptly and accurately!”

  • 521

    JANE S.


    July 30, 2018

    “I enjoy doing business with Dusty as they are very polite and very efficient.”

  • 522

    ASHLEY B.


    February 9, 2018

    “I worked with Peyton Oxford and made me feel extremely comfortable and confident about my problem (that was the other drivers fault). I was guided through the whole thing and she was there for me every step! Thank you so much for everything! :)”

  • 523

    TED B.


    February 9, 2018

    “Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

  • 524

    BRYAN S.


    February 9, 2018

    “I have had nothing but the best experience possible. I am SO happy that I changed and I have already told friends and family about my experience. Thank you! :)”

  • 525

    CHRISTOPHER R.


    February 9, 2018

    “The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.”

  • 526

    LINDA R.


    February 9, 2018

    “Though I moved to Missouri a few years ago, I needed some help with proof of insurance from 2008, when I was still in Texas. Your office went out of their way to help me find the documentation we needed, your representative was professional, sympathetic to our situation, and very helpful! As always, excellent service from your agency.”

  • 526

TOGETHER
HELPING
OTHERS

ADVOCACY IN ACTION!

Our goal has always been to bring light to the places that need it most. The children in our community symbolize hope, untapped potential, and our shared future. They deserve our utmost support and care. By joining hands with The Children's Advocacy Center of North Texas, we reaffirm our dedication to this noble cause.



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